Standards - Chapter 3 - Project Management Principles Flashcards
What are the 4 Values of PMI Code of Ethics and Professional Conduct?
3.0 PJM Principles
- Responsibility
- Respect
- Fairness
- Honesty
What are the 12 Principles of Project Management?
3.0 PJM Principles
- Adaptability & Resiliency
- Change
- Complexity
- Leadership
- Risk
- Stakeholders
- Stewardship
- Systems Thinking
- Tailoring
- Team
- Quality
- Value
Integrity, Care, Trustworthiness and Compliance are all associated with which PJM Principle?
3.1 Stewardship
Stewardship
A holistic view of stewardship considers what 4 areas of awareness?
3.1 Stewardship
- Financial
- Social
- Technical
- Sustainable environmental awareness
Describe 4 internal responsibilities related to stewardship
3.1 Stewardship
- Operating in alignment with the organization
- Commitment to and respectful engagement of project team members
- Diligent oversight of resources
- Understand organizational RACI
Describe 4 external responsibilities related to stewardship
3.1 Stewardship
- Environmental sustainability
- Organization’s relationship to stakeholders
- Organization’s impact on the market, community and region in which it operates
- Advancing the state of practice in professional industries
What stewardship duty does the following describe?
Behaving honestly and eithically in all engagements and communications.
3.1 Stewardship
Integrity
What stewardship duty does the following describe?
Diligently oversee matters in their charge, beyond the confines of strictly defined responsibilities.
3.1 Stewardship
Care
Where should an organizations role in caring for the environment, sustainable use of natural resources, and concern for the conditions of people across the planet be declared?
3.1 Stewardship
In the organizational policies
and principles
What does “care” relate to in regards to the project manager’s duties?
3.1 Stewardship
Internal business affairs
Name 3 responsibilies of “care”
3.1 Stewardship
- create a transparent working environment
- create open communication channels
- create opportunities for stakeholders to raise concerns without penalty or fear of retribution
What stewardship duty does the following describe?
Represent themselves, their roles, their project team, and
their authority accurately, both inside and outside of the organization.
3.1 Stewardship
Trustworthiness
What does “trustworthiness” allow?
3.1 Stewardship
It allows people to understand the degree to which an individual can commit resources, make decisions, or approve something.
What does “trustworthiness” entail?
3.1 Stewardship
It entails individuals proactively identifying conflicts between their personal interests and those of their organization or clients. Stewards protect projects from breaches of trust.
What stewardship duty does the following describe?
Complies with laws, rules, regulations, and requirements that are
properly authorized within or outside of their organization.
3.1 Stewardship
Compliance
What factors are involved in creating a collaborative team environment?
3.2 Team
- team agreements
- structures
- processes
These factors support a culture that enables individuals to work together and provide synergistic effects from interactions.
What does the team agreement represent?
3.2 Team
Team agreements represent a set of behavioral parameters and working norms established by the project team and upheld through individual and project team commitment.
They are created at the beginning of a project and will evolve over time.
What is an organizational structure?
3.2 Team
Organizational structures are any arrangement of or relation between the elements of project work and organizational processes that help coordinate the individual effort associated with project work.
Examples
* Definitions of roles and responsibilities
* Allocation of employees and vendors into project teams
* Committees tasked with a specific objective
* Standing meetings that regularly review a given topic
What do processes do?
3.2 Team
Enable completion of tasks and work
assignments.
What are project teams influenced by?
3.2 Team
- Culture of the organizations involved in the project
- nature of the project
- environment in which they operate
What influences knowledge and expertise to be more freely
exchanged, which in turn enable better project outcomes.
3.2 Team
Fostering inclusive and collaborative environments
What is the condition of having the right, within a given context, to make relevant decisions, establish or improve procedures, apply project resources, expend funds, or give approvals?
3.2 Team
Authority
Authority is conferred from one entity to another, whether done explicitly
or implicitly
What is the condition of being answerable for an outcome?
3.2 Team
Accountability
Accountability is NOT shared
What is the condition of being obligated to do or fulfill something?
3.2 Team
Responsibility
Responsibility can be shared
What is the role of practice standards, ethical codes and guidelines?
3.2 Team
They foster a collaborative team environment. Teams can consider how these guides can support their efforts to avoid possible conflict among the disciplines and the established guidelines they use.
What does a collaborative team environment foster?
3.2 Team
Free exchange of information and individual knowledge which in turn increases shared learning and individual development while delivering
outcomes.
Enables everyone to contribute their best efforts to deliver the desired outcomes for an organization.
The organization, in turn, will benefit from deliverables and outcomes that respect and enhance its fundamental values, principles, and culture
Who can directly or indirectly influence a project, its performance, or outcome in either a positive or negative way?
3.3 Stakeholders
Stakeholders
What is the definition of a stakeholder?
3.3 Stakeholders
An individual, group, or organization
that may affect, be affected by, or perceive itself to be affected
by a decision, activity, or outcome
of a project, program, or portfolio.
How can stakeholders affect a project’s
Scope (requirements)?
3.3 Stakeholders
By revealing the need to add, adjust, or remove elements of the scope
and/or project requirements.
What is a project scope?
3.3 Stakeholders
Project scope defines exactly what goals, deadlines, and project deliverables you’ll be working towards.
What is the ultimate indicator of project success?
3.4 Value
Value
A focus on ???? allows project teams to support the intended benefits that lead to value creation?
3.4 Value
Outcomes of the deliverables
What are 3 elements of a business case?
3.4 Value
- Business need - why project is undertaken
- Project justification - why the business need is worth investment at this time
- Business strategy - reason for the project
What does a clear business need help project teams do? (2)
3.4 Value
- Understand the business drivers for the future state
- Identify opportunities or problems to increase the potential value from the project outcome
A cost-benefit analysis and assumptions are part of which element of a business case?
3.4 Value
Project Justification
What should project teams do to support value realization?
3.4 Value
Shift focus from deliverables to the intended outcomes. Deliver on the visiorn or purpose of the project rather than a specific deliverable.
Name 7 skills that support systems thinking
3.5 Systems Thinking
- Empathy with business areas
- Critical thinking - big picture focus
- Challenging assumptions and mental models
- Seek external review and advice
- Ensure common understanding of outcomes usining integrated methods, artifacts and practices
- Envision how system dynamics may interact and react using modeling and scenarios
- Proactive management of integration to achieve outcomes
What does the following describe?
Recognize, evaluate, and respond to the dynamic circumstances within and surrounding the project in a holistic way to positively affect project performance.
3.5 Systems Thinking
Systems Thinking
What does someone with authority contribute to a project?
3.6 Leadership
Foster overall effective and efficient function. It denotes accountability for certain activities, actions of individuals or decision making in certain circumstnaces.
What does the following describe?
Design the project development approach based on the context of the project, its objectives, stakeholders, governance, and the environment using “just enough” process to achieve the desired outcome while maximizing value, managing cost, and enhancing speed.
3.7 Tailoring
Tailoring
What is quality measured by?
3.8 Quality
Metrics and acceptance criteria basted on requirments.
A requirement is condition or capability that is necessary to be present in a product, service, or result to satisfy a need.
What is closely linked to product acceptance criteria?
3.8 Quality
Quality
Where is product acceptance criteria described?
3.8 Quality
They can be found in the statement of work or other design documents.
They should be updated througout and validated as part of the acceptance process.
How do project teams evaluate the quality of a deliverable?
3.8 Quality
through inspection and testing
How are project activities and processes assessed?
through reviews and audits
What is the objective of Quality?
3.8 Quality
Help ensure that what is delivered meets the objectives of the customer and stakeholders in the most straightforward path.
What is the intention of Quality?
3.8 Quality
To minimize the waste of resources and maximize the probabliiy of attaining the desired outcome.
What is a characteristic of a project or its environment that is difficult to manage due to human behavior, system behavior, and ambiguity?
3.9 Complexity
Complexity
Name 4 common sources of complexity.
3.9 Complexity
- Human behavior
- Systme behavior
- Uncertainty (lack of understanding and awareness of issues, black swans) and Ambiguity (state of being unclear)
- Technological innovation
What is a risk?
3.10 Risk
A risk is an uncertain event or condition that, if it occurs, can have a positive or negative effect on one or more objectives.
