Standards - Chapter 3 - Project Management Principles Flashcards

1
Q

What are the 4 Values of PMI Code of Ethics and Professional Conduct?

3.0 PJM Principles

A
  1. Responsibility
  2. Respect
  3. Fairness
  4. Honesty
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2
Q

What are the 12 Principles of Project Management?

3.0 PJM Principles

A
  1. Adaptability & Resiliency
  2. Change
  3. Complexity
  4. Leadership
  5. Risk
  6. Stakeholders
  7. Stewardship
  8. Systems Thinking
  9. Tailoring
  10. Team
  11. Quality
  12. Value
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3
Q

Integrity, Care, Trustworthiness and Compliance are all associated with which PJM Principle?

3.1 Stewardship

A

Stewardship

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4
Q

A holistic view of stewardship considers what 4 areas of awareness?

3.1 Stewardship

A
  1. Financial
  2. Social
  3. Technical
  4. Sustainable environmental awareness
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5
Q

Describe 4 internal responsibilities related to stewardship

3.1 Stewardship

A
  1. Operating in alignment with the organization
  2. Commitment to and respectful engagement of project team members
  3. Diligent oversight of resources
  4. Understand organizational RACI
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6
Q

Describe 4 external responsibilities related to stewardship

3.1 Stewardship

A
  1. Environmental sustainability
  2. Organization’s relationship to stakeholders
  3. Organization’s impact on the market, community and region in which it operates
  4. Advancing the state of practice in professional industries
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7
Q

What stewardship duty does the following describe?
Behaving honestly and eithically in all engagements and communications.

3.1 Stewardship

A

Integrity

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8
Q

What stewardship duty does the following describe?
Diligently oversee matters in their charge, beyond the confines of strictly defined responsibilities.

3.1 Stewardship

A

Care

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9
Q

Where should an organizations role in caring for the environment, sustainable use of natural resources, and concern for the conditions of people across the planet be declared?

3.1 Stewardship

A

In the organizational policies
and principles

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10
Q

What does “care” relate to in regards to the project manager’s duties?

3.1 Stewardship

A

Internal business affairs

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11
Q

Name 3 responsibilies of “care”

3.1 Stewardship

A
  1. create a transparent working environment
  2. create open communication channels
  3. create opportunities for stakeholders to raise concerns without penalty or fear of retribution
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12
Q

What stewardship duty does the following describe?
Represent themselves, their roles, their project team, and
their authority accurately, both inside and outside of the organization.

3.1 Stewardship

A

Trustworthiness

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13
Q

What does “trustworthiness” allow?

3.1 Stewardship

A

It allows people to understand the degree to which an individual can commit resources, make decisions, or approve something.

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14
Q

What does “trustworthiness” entail?

3.1 Stewardship

A

It entails individuals proactively identifying conflicts between their personal interests and those of their organization or clients. Stewards protect projects from breaches of trust.

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15
Q

What stewardship duty does the following describe?
Complies with laws, rules, regulations, and requirements that are
properly authorized within or outside of their organization.

3.1 Stewardship

A

Compliance

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16
Q

What factors are involved in creating a collaborative team environment?

3.2 Team

A
  1. team agreements
  2. structures
  3. processes

These factors support a culture that enables individuals to work together and provide synergistic effects from interactions.

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17
Q

What does the team agreement represent?

3.2 Team

A

Team agreements represent a set of behavioral parameters and working norms established by the project team and upheld through individual and project team commitment.

They are created at the beginning of a project and will evolve over time.

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18
Q

What is an organizational structure?

3.2 Team

A

Organizational structures are any arrangement of or relation between the elements of project work and organizational processes that help coordinate the individual effort associated with project work.

Examples
* Definitions of roles and responsibilities
* Allocation of employees and vendors into project teams
* Committees tasked with a specific objective
* Standing meetings that regularly review a given topic

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19
Q

What do processes do?

3.2 Team

A

Enable completion of tasks and work
assignments.

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20
Q

What are project teams influenced by?

3.2 Team

A
  1. Culture of the organizations involved in the project
  2. nature of the project
  3. environment in which they operate
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21
Q

What influences knowledge and expertise to be more freely
exchanged, which in turn enable better project outcomes.

3.2 Team

A

Fostering inclusive and collaborative environments

22
Q

What is the condition of having the right, within a given context, to make relevant decisions, establish or improve procedures, apply project resources, expend funds, or give approvals?

3.2 Team

A

Authority
Authority is conferred from one entity to another, whether done explicitly
or implicitly

23
Q

What is the condition of being answerable for an outcome?

3.2 Team

A

Accountability

Accountability is NOT shared

24
Q

What is the condition of being obligated to do or fulfill something?

3.2 Team

A

Responsibility
Responsibility can be shared

25
Q

What is the role of practice standards, ethical codes and guidelines?

3.2 Team

A

They foster a collaborative team environment. Teams can consider how these guides can support their efforts to avoid possible conflict among the disciplines and the established guidelines they use.

26
Q

What does a collaborative team environment foster?

3.2 Team

A

Free exchange of information and individual knowledge which in turn increases shared learning and individual development while delivering
outcomes.

Enables everyone to contribute their best efforts to deliver the desired outcomes for an organization.

The organization, in turn, will benefit from deliverables and outcomes that respect and enhance its fundamental values, principles, and culture

27
Q

Who can directly or indirectly influence a project, its performance, or outcome in either a positive or negative way?

3.3 Stakeholders

A

Stakeholders

28
Q

What is the definition of a stakeholder?

3.3 Stakeholders

A

An individual, group, or organization

that may affect, be affected by, or perceive itself to be affected

by a decision, activity, or outcome

of a project, program, or portfolio.

29
Q

How can stakeholders affect a project’s
Scope (requirements)?

3.3 Stakeholders

A

By revealing the need to add, adjust, or remove elements of the scope
and/or project requirements.

30
Q

What is a project scope?

3.3 Stakeholders

A

Project scope defines exactly what goals, deadlines, and project deliverables you’ll be working towards.

31
Q

What is the ultimate indicator of project success?

3.4 Value

A

Value

32
Q

A focus on ???? allows project teams to support the intended benefits that lead to value creation?

3.4 Value

A

Outcomes of the deliverables

33
Q

What are 3 elements of a business case?

3.4 Value

A
  1. Business need - why project is undertaken
  2. Project justification - why the business need is worth investment at this time
  3. Business strategy - reason for the project
34
Q

What does a clear business need help project teams do? (2)

3.4 Value

A
  1. Understand the business drivers for the future state
  2. Identify opportunities or problems to increase the potential value from the project outcome
35
Q

A cost-benefit analysis and assumptions are part of which element of a business case?

3.4 Value

A

Project Justification

36
Q

What should project teams do to support value realization?

3.4 Value

A

Shift focus from deliverables to the intended outcomes. Deliver on the visiorn or purpose of the project rather than a specific deliverable.

37
Q

Name 7 skills that support systems thinking

3.5 Systems Thinking

A
  1. Empathy with business areas
  2. Critical thinking - big picture focus
  3. Challenging assumptions and mental models
  4. Seek external review and advice
  5. Ensure common understanding of outcomes usining integrated methods, artifacts and practices
  6. Envision how system dynamics may interact and react using modeling and scenarios
  7. Proactive management of integration to achieve outcomes
38
Q

What does the following describe?
Recognize, evaluate, and respond to the dynamic circumstances within and surrounding the project in a holistic way to positively affect project performance.

3.5 Systems Thinking

A

Systems Thinking

39
Q

What does someone with authority contribute to a project?

3.6 Leadership

A

Foster overall effective and efficient function. It denotes accountability for certain activities, actions of individuals or decision making in certain circumstnaces.

40
Q

What does the following describe?
Design the project development approach based on the context of the project, its objectives, stakeholders, governance, and the environment using “just enough” process to achieve the desired outcome while maximizing value, managing cost, and enhancing speed.

3.7 Tailoring

A

Tailoring

41
Q

What is quality measured by?

3.8 Quality

A

Metrics and acceptance criteria basted on requirments.

A requirement is condition or capability that is necessary to be present in a product, service, or result to satisfy a need.

42
Q

What is closely linked to product acceptance criteria?

3.8 Quality

A

Quality

43
Q

Where is product acceptance criteria described?

3.8 Quality

A

They can be found in the statement of work or other design documents.

They should be updated througout and validated as part of the acceptance process.

44
Q

How do project teams evaluate the quality of a deliverable?

3.8 Quality

A

through inspection and testing

45
Q

How are project activities and processes assessed?

A

through reviews and audits

46
Q

What is the objective of Quality?

3.8 Quality

A

Help ensure that what is delivered meets the objectives of the customer and stakeholders in the most straightforward path.

47
Q

What is the intention of Quality?

3.8 Quality

A

To minimize the waste of resources and maximize the probabliiy of attaining the desired outcome.

48
Q

What is a characteristic of a project or its environment that is difficult to manage due to human behavior, system behavior, and ambiguity?

3.9 Complexity

A

Complexity

49
Q

Name 4 common sources of complexity.

3.9 Complexity

A
  1. Human behavior
  2. Systme behavior
  3. Uncertainty (lack of understanding and awareness of issues, black swans) and Ambiguity (state of being unclear)
  4. Technological innovation
50
Q

What is a risk?

3.10 Risk

A

A risk is an uncertain event or condition that, if it occurs, can have a positive or negative effect on one or more objectives.