Guide - Section 2.8 (Deck#1) - Uncertainty Performance Domain Flashcards
Intro, General Uncertainty, Ambiguity, Complexity
Successfully navigating uncertainty begins with…
understanding the larger environment within which the project is operating
Aspects of the environment that contribute to project uncertainty include, but are not limited to:
(PESTLE)
- Economic factors
- Technical considerations
- Legal or legislative contraints or requirements
- Physical environment
- Ambiguity with current or future conditions
- Social and market influences
- Political influences - either external or internal to the org
Volatility in prices, availability of resources, ability to borrow funds, and inflation/deflation are all examples of what environmental aspect related to uncertainty?
Economic factors
New or emerging technology, complexity associated with systems, and interfaces are all examples of what environmental aspect related to uncertainty?
Technical considerations
Safety, weather, and working conditions are all examples of what environmental aspect related to uncertainty?
Physical environment
What environmental aspect related to uncertainty is shaped by opinion and media?
Social and market influences
What are four general options to respond to uncertainty?
(I, MO, SBD, R)
- Gather information
- Prepare for multiple outcomes
- Set-based design
- Build in resilience
What are two general categories of ambiguity?
- conceptual
- situational
What type of ambiguity doe the following describe? The lack of effective understanding—occurs when people use similar terms
or arguments in different ways.
Conceptual ambiguity
What type of ambiguity occurs when there is more than one outcome that is possible?
Situational ambiguity
Solutions for exploration of ambiguity
include what three options?
- Progressive elaboration
- Experiments
- Prototypes
What is an iterative process of increasing the level of detail in a project management plan as greater amounts of information and more accurate estimates become available called?
Progressive elaboration
What can help identify cause-and-effect relationships or, at least, can reduce the amount of ambiguity?
Experiments
What can help distinguish the relationships between different variables?
Prototypes
formally establishing common rules and definitions of terms, such as what does “on track” mean can reduce which type of ambiguity?
Conceptual ambiguity