Guide - Section 2.7 (Deck#6) - Measurement Performance

Question 1

What often include information displayed as stoplight charts (also known as RAG charts where RAG is an abbreviation for red-amber-green), bar charts, pie charts, and control charts?

Answer 1

Dashboards

Question 2

What displays generally collect information electronically and generate charts that depict status. Often, dashboards offer high-level summaries of data and allow drill-down analysis into contributing data?

Answer 2

Dashboards

Question 3

What are visible, physical displays that provide information to the rest of the organization, enabling timely knowledge sharing. They are posted in a place where people can see the information easily, rather than having information in a scheduling or reporting tool.

Answer 3

Information radiators,
also known as big visible charts (BVCs)

often “low tech and high touch” in that they are manually maintained rather
than electronically generated.

Question 4

In lean environments, information radiators are known as?

Answer 4

Visual controls

Question 5

What are some examples of visual controls?

Answer 5

• task boards - kanban board
• burn charts - burnup or burndown chart

Question 6

What is a visual representation of the planned work that allows everyone to see the status of the tasks?

Answer 6

task boards

Question 7

How are task boards such as a kanban board used in flow-based projects?

Answer 7

to limit the amount of work in progress.

Question 8

What measures the productivity rate at which the deliverables are produced, validated, and accepted within a predefined interval?

Answer 8

Velocity

Question 9

What can track the amount of work done compared to the expected work that should be done?

Answer 9

a burnup chart

Question 10

What can show the number of story points remaining or the amount of risk exposure that has been reduced?

Answer 10

a burndown chart

Question 11

What states that the very act of measuring something
influences behavior?

Answer 11

The Hawthorne effect

Question 12

What is a measure that shows data but does not provide useful information for making decisions?

Answer 12

vanity metric

Question 13

What is confirmatin bias in regards to project metrics?

Answer 13

As human beings, we tend to look for and see information that supports our preexisting point of view. This can lead us to false interpretations of data.

Question 14

Name 6 measurement pitfalls and explain how they work.
(HA, VM, D, MM, CB, CvC)

Answer 14

1. Hawthorne effect
2. vanity metrics
3. demoralization
4. misusing the metrics
5. confirmation bias
6. correlation versus causation

Question 15

If the intent of measuing and displaying data is to learn and improve, what information should be measured and reported on?

5 points

Answer 15

1. allow the project team to grow
2. facilitate a decision
3. improve some aspect of the product or project performance
4. help avoid an issue
5. prevent performance deterioration

Question 16

Applied appropriately, measurements facilitate the project team’s ability to?

Answer 16

1. generate business value and
2. achieve athe project objectives and perfromance targets

Question 17

What demonstrate if data is reliable?

Answer 17

Audit measurements and reports

Question 18

How do we know if we have a reliable understanding of the
status of the project?

Answer 18

Audit measurements and reports demonstrate if data is reliable.

Question 19

How do we know if we have actionable data to facilitate decision making?

Answer 19

Measurements indicate whether the project is performing as expected or if there are variances.

Question 20

How do we know if we have timely and appropriate actions to keep project performance on track?

Answer 20

Measurements provide leading indicators and/or current status leads to timely decisions and actions.

Question 21

How do we know if we are achieving targets and generating business value by making informed and timely decisions based on reliable forecasts and evaluations?

2 answers

Answer 21

Reviewing past forecasts and current performance demonstrates if previous forecasts reflect the present accurately.

Comparing the actual performance to the planned performance evaluating business documents will show the likelihood of achieving intended value from the project.