Guide - Section 2.7 (Deck#6) - Measurement Performance Flashcards
PRESENTING INFORMATION: Dashboards, Information Radiators, Visual Controls
What often include information displayed as stoplight charts (also known as RAG charts where RAG is an abbreviation for red-amber-green), bar charts, pie charts, and control charts?
Dashboards
What displays generally collect information electronically and generate charts that depict status. Often, dashboards offer high-level summaries of data and allow drill-down analysis into contributing data?
Dashboards
What are visible, physical displays that provide information to the rest of the organization, enabling timely knowledge sharing. They are posted in a place where people can see the information easily, rather than having information in a scheduling or reporting tool.
Information radiators,
also known as big visible charts (BVCs)
often “low tech and high touch” in that they are manually maintained rather
than electronically generated.
In lean environments, information radiators are known as?
Visual controls
What are some examples of visual controls?
- task boards - kanban board
- burn charts - burnup or burndown chart
What is a visual representation of the planned work that allows everyone to see the status of the tasks?
task boards
How are task boards such as a kanban board used in flow-based projects?
to limit the amount of work in progress.
What measures the productivity rate at which the deliverables are produced, validated, and accepted within a predefined interval?
Velocity
What can track the amount of work done compared to the expected work that should be done?
a burnup chart
What can show the number of story points remaining or the amount of risk exposure that has been reduced?
a burndown chart
What states that the very act of measuring something
influences behavior?
The Hawthorne effect
What is a measure that shows data but does not provide useful information for making decisions?
vanity metric
What is confirmatin bias in regards to project metrics?
As human beings, we tend to look for and see information that supports our preexisting point of view. This can lead us to false interpretations of data.
Name 6 measurement pitfalls and explain how they work.
(HA, VM, D, MM, CB, CvC)
- Hawthorne effect
- vanity metrics
- demoralization
- misusing the metrics
- confirmation bias
- correlation versus causation
If the intent of measuing and displaying data is to learn and improve, what information should be measured and reported on?
5 points
- allow the project team to grow
- facilitate a decision
- improve some aspect of the product or project performance
- help avoid an issue
- prevent performance deterioration
Applied appropriately, measurements facilitate the project team’s ability to?
- generate business value and
- achieve athe project objectives and perfromance targets
What demonstrate if data is reliable?
Audit measurements and reports
How do we know if we have a reliable understanding of the
status of the project?
Audit measurements and reports demonstrate if data is reliable.
How do we know if we have actionable data to facilitate decision making?
Measurements indicate whether the project is performing as expected or if there are variances.
How do we know if we have timely and appropriate actions to keep project performance on track?
Measurements provide leading indicators and/or current status leads to timely decisions and actions.
How do we know if we are achieving targets and generating business value by making informed and timely decisions based on reliable forecasts and evaluations?
2 answers
Reviewing past forecasts and current performance demonstrates if previous forecasts reflect the present accurately.
Comparing the actual performance to the planned performance evaluating business documents will show the likelihood of achieving intended value from the project.
