Stakeholders Flashcards
What is a Stakeholder?
A person or group of people who have an interest in the success of an organisation.
What is an Internal Stakeholder?
Those who work inside the business or have financed a business (e.g. employees, mangers, shareholders).
What is an External Stakeholder?
Those who work inside the business or have financed a business (e.g. government, suppliers, banks).
What is a Stakeholder Interest?
This is what the stakeholder wants from the business-it’s the reason they are a stakeholder (e.g. an employee wants to receive a fair wage for their work).
What is a Stakeholder Influence?
These are the actions that a stakeholder can take which will affect a business (e.g. an employee could offer good/bad customer service).