Stakeholders Flashcards

1
Q

What is a Stakeholder?

A

A person or group of people who have an interest in the success of an organisation.

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2
Q

What is an Internal Stakeholder?

A

Those who work inside the business or have financed a business (e.g. employees, mangers, shareholders).

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3
Q

What is an External Stakeholder?

A

Those who work inside the business or have financed a business (e.g. government, suppliers, banks).

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4
Q

What is a Stakeholder Interest?

A

This is what the stakeholder wants from the business-it’s the reason they are a stakeholder (e.g. an employee wants to receive a fair wage for their work).

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5
Q

What is a Stakeholder Influence?

A

These are the actions that a stakeholder can take which will affect a business (e.g. an employee could offer good/bad customer service).

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