Quality

Question 1

What are the 7 types of Qualities?

Answer 1

Quality Inputs
Quality Control
Quality Assurance
Quality Management
Quality Circles
Quality Standards
Benchmarking

Question 2

What are Quality Inputs?

Answer 2

Ensuring all inputs are of the highest standard. This includes:
High-quality raw materials.
Well-trained staff.
Up-to-date/well-maintained machinery.

Question 3

What is Quality Control?

Answer 3

Checking the product at the end of the production process.
This prevents a faulty product from reaching the customer.

Question 4

What are Quality Circles?

Answer 4

When groups of production workers meet with management discuss ways to improve the production process.

Question 5

What is Benchmarking?

Answer 5

Copying the production techniques of the industry leader.

Question 6

What are the advantages of Quality?

Answer 6

Higher prices can be charged.
Customers will be more satisfied.
The business will develop a positive reputation.
Employees will be motivated by seeing a quality product being made.

Question 7

What are the disadvantages of Quality?

Answer 7

It will be more expensive to have high-quality inputs.
Quality inputs don’t guarantee quality outputs.
Extra checks during production can be time-consuming.
Competitors may find other ways to gain market share such as lowering prices.