Operations Flashcards
1
Q
What are Operations?
A
Operations are concerned with the manufacturing of goods (and provision of a service) with an organisation. It includes how production is carried out, how to ensure quality and minimise costs and your environmental impact.
2
Q
What are the 3 stages of making products and services?
A
Input
Process
Output
3
Q
What is Input?
A
Gathering the resources needed to make products/services - raw materials, machinery, labour, finance.
4
Q
What is Process
A
Using the inputs to make finished products/services - this is known as “processing the inputs” (manufacturing).
5
Q
What is Output?
A
The final product/service and the distribution of it to the customer.
