Rules of Conduct Flashcards
New rules came into effect on?
2 February 2022
Previous rules existed from?
2007
Reason for the change?
- Simpler structure
- Clear working examples
- Emphasis on respect, diversity and inclusion.
Rule of Conduct 1
Members and firms should be HONEST act with INTEGRITY and comply with their PROFESSIONAL OBLIGATIONS including those to the RICS
Rule of Conduct 2
Members and firms should maintain PROFESSIONAL COMPETENCE and ensure that services are completed by COMPETENT INDIVIDUALS with the NESSECCARY EXPERTISE.
Rule of Conduct 3
Must provide a GOOD QUALITY DILLIGENT service
Rule of Conduct 4
Members and firms must treat others with RESPECT and ENCOURAGE DIVERSITY and INCLUSION
Rule of Conduct 5
Must act in the PUBLIC INTEREST. TAKE RESPONSIBILITY for their actions and act to PREVENT HARM. Maintain PUBLIC TRUST in the profession.
Give an example of rule 1 and a level 3 example from your personal experience
Members should not allow themselves to be improperly influenced through the acceptance of hospitality, work referrals or gifts.
Level 3 example would be declining an offer of hospitality in relation to tenders still under competition.
Give an example of rule 2
Members should ensure those completing tasks are adequately trained. i.e. a junior PM should not be completing a formal monthly report or attending contract meetings.
Members should only take on instructions within their professional remit.
Give an example of rule 3
Scope of service should be agreed explicitly with client as well as agreed fee and deliverables prior to starting an instruction.
Give an example of rule 4
Members should treat everyone with respect and work to root out bias and discrimination against age, race, disability, gender and sexual orientation
Level 3 example would be female colleague not getting respect from members of my consultant team. I made clear it is important the entire team are able to put across their points and views during meetings.
Give an example of rule 5
Members should not make statements or act in ways that would bring the profession into disrepute.
A good way of thinking of this is whether you would be happy for your actions / statements to be brought into the media / public sphere.
Tell me the obligations for members
- Members must complete a minimum of 20 hours CPD per year, 10 of which must be formal.
- Members must cooperate with the RICS.
- Members must promptly provide information when reasonably requested by the RICS or those acting on their delegated authority.
Tell me what the new rules of conduct replace?
Three documents. 1. The rules of conduct for members. 2. The rules of conduct for firms. 3. the global professional and ethical standards.
Obligations for firms?
Must have an adequate complaints handling procedure (RICS has model format).
Must include an alternative dispute resolution provider approved by RICS.
Must maintain a complaints log.
Sole practitioners / principals must make arrangements for their work to continue in the event of their absence, incapacity or death.
RICS Motto is?
Est Modus in Rebus (There is measure in all things)
RICS founded in?
1868
RICS royal charter granted in?
1881
What are the RICS 5 principles of better regulation
- Proportionality
- Accountability.
- Consistency.
- Targeting.
- Transparency.