PRMLS - Finals 6 Flashcards
2 STANDARD ORGANIZATIONS FOR QUALITY ASSURANCE
ISO - CLSI
ISO MEANS
INTERNATIONAL ORGANIZATION FOR STANDARDIZATION
CLSI
CLINICAL AND LABORATORY STANDARDS INSTITUTE
WHICH STANDARD ORGANIZATION IS USED BY MANY FIELDS
ISO
WHICH STANDARD ORG IS USED BY MEDICAL FIELD
CLSI
OLD NAME FOR CLSI
NCCLS
REFERS TO THE SATISFACTION OF NEEDS AND EXPECTATION
QUALITY
EXPECTATION OF THE (2)
USERS OF THE LAB
COSTUMERS OF THE LAB
QUALITY IS ____
ZERO DEFECT
8 ELEMENTS OF TOTAL QUALITY
ETHICS
INTEGRITY
TRUST
TRAINING
TEAMWORK
LEADERSHIP
RECOGINITION
COMMUNICATION
QUALITY CONTROL DEFINITION IS BASED ON
ISO 9000: 2000
PART OF QUALITY MANAGEMENT FOCUSED ON FULFILLING QUALITY REQUIREMENTS
QUALITY CONTROL
OVERALL PROCESS OF ENSURING QUALITY CARE
QUALITY ASSURANCE
ENUMERATE DEFINITION OF QUALITY THRU TIME (3)
1950-1950 = QUALITY CONTROL -SEPERATING GOOD FROM BAD
1960-1980 = QUALITY ASSURANCE - INSPECTION SHIFTED TO PRODUCTION PROCESS
1980-2000 = QUALITY MANAGEMENT - QUALITY IS DEFINED, PLANNED
LIABILITIES (3)
ADMINISTRATIVE
CRIMINAL
CIVIL
SOURCE OF LIABILITIES (4)
ETHICS OF MT IN PH
CIVIL CODE OF THE PH
REVISED PENAL CODE
SPECIAL LAWS
FATHER OF STATISTICAL QC / BASIS FOR WESTGARD RULE
WALTER SHEWHART
“QUALITY IS FREE. POOR QUALITY IS EXPENSIVE”
PHILIP CROSBY
WHAT DID PHILIP CROSBY SAID
QUALITY IS FREE. POOR QUALITY IS EXPENSIVE
INTRODUCED USE OF STATISTICAL TOOL
EDWARDS DEMING
PARETO PRINCIPLE / QUALITY IS A CONTINOUS PROCESS
JOSEPH JURAN