Module 6: L2 Flashcards
What are the 3x dimensions of information seeking?
- Cognitive
- Affective
- Situational
The cognitive dimension begins with the perception of a _____. What happens here?
Gap
1. Situation stop occurs
2. Road ahead becomes obstructed or unclear
The cognitive dimension begins with the perception of a gap. What are the responses to this gap?
- Gap bridging questions
- Info help categories
- Cognitive styles affect seeking pattern
The affective dimension highlights that needs are felt as well as thought of. What are some of the stages of this dimension?
- Initiation
- Selection
- Exploration
- Formulation
- Collection
- Presentation
Uncertainty in the affective dimension creates emotional responses such as (5x):
- Leads to coping mechanisms
- Intense monitoring
- Fluctuating monitoring
- Repeated use of trusted source
- Defensive routines
The situational dimension has two different forms of complexity. What are they?
Task complexity and situational complexity
What are the levels of information needs (4x)?
- Visceral
- Conscious
- Formalized
- Compromised
What are some seeking processes?
- Differentiating
- Monitoring
- Extracting
- Verifying
What are some classes of uses mentioned?
- Enlightenment
- Problem understanding
- Instrumental
- Factual
Information use in organizations is ________, ________, and ________
constructed, situational, and dynamic