Module 6: L2 Flashcards

1
Q

What are the 3x dimensions of information seeking?

A
  1. Cognitive
  2. Affective
  3. Situational
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2
Q

The cognitive dimension begins with the perception of a _____. What happens here?

A

Gap
1. Situation stop occurs
2. Road ahead becomes obstructed or unclear

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3
Q

The cognitive dimension begins with the perception of a gap. What are the responses to this gap?

A
  1. Gap bridging questions
  2. Info help categories
  3. Cognitive styles affect seeking pattern
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4
Q

The affective dimension highlights that needs are felt as well as thought of. What are some of the stages of this dimension?

A
  1. Initiation
  2. Selection
  3. Exploration
  4. Formulation
  5. Collection
  6. Presentation
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5
Q

Uncertainty in the affective dimension creates emotional responses such as (5x):

A
  1. Leads to coping mechanisms
  2. Intense monitoring
  3. Fluctuating monitoring
  4. Repeated use of trusted source
  5. Defensive routines
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6
Q

The situational dimension has two different forms of complexity. What are they?

A

Task complexity and situational complexity

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7
Q

What are the levels of information needs (4x)?

A
  1. Visceral
  2. Conscious
  3. Formalized
  4. Compromised
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8
Q

What are some seeking processes?

A
  1. Differentiating
  2. Monitoring
  3. Extracting
  4. Verifying
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9
Q

What are some classes of uses mentioned?

A
  1. Enlightenment
  2. Problem understanding
  3. Instrumental
  4. Factual
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10
Q

Information use in organizations is ________, ________, and ________

A

constructed, situational, and dynamic

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