Market research Flashcards

1
Q

What is market research

A

market research is gathering recording and analysing of data about problems relating to the marketing of goods and services

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2
Q

Why conduct market research

A

identify needs and wants of customers. this means you can now produce products that are in high demand.
to identify changes in trends and fashion. this means you can adapt your products so they are on trend.
to identify how much customers are prepared to pay. this means sales will increase as you are charging prices customers can afford.
to identify where the most populare places for customers to purhcase products. this means you can relocate to these areas

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3
Q

Describe random individuals sampling

A

random individuals are chosen from a list
- they are normally telephoned or emailed
if they are out they must be telephones back at a later time
limits interviewer bias as they have already been chosen

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4
Q

Describe quota sampling

A

the person interviewing is told the number of people and the type of person who is interviewed
- the interviewer selects those who meet the criteria- lead to interviewer bias

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5
Q

Describe stratified sampling

A

the sample is chosen based on the makeup of the population
- the interviewer selects those who meet the criteria- lead to interviewer bias

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6
Q

What is desk research

A

market research which has been gathered for one purpose and used for another

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7
Q

Describe internal methods of desk research

A

sales figures
stock figures
custoemer comments and complaints

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8
Q

Describe external methods of desk research

A

government publication
competitor info
trade journals
market research
newspapers

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9
Q

Describe the advanatges of desk research

A

easier to obtain
- use it immediately
less expensive than field

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