Market research Flashcards
What is market research
market research is gathering recording and analysing of data about problems relating to the marketing of goods and services
Why conduct market research
identify needs and wants of customers. this means you can now produce products that are in high demand.
to identify changes in trends and fashion. this means you can adapt your products so they are on trend.
to identify how much customers are prepared to pay. this means sales will increase as you are charging prices customers can afford.
to identify where the most populare places for customers to purhcase products. this means you can relocate to these areas
Describe random individuals sampling
random individuals are chosen from a list
- they are normally telephoned or emailed
if they are out they must be telephones back at a later time
limits interviewer bias as they have already been chosen
Describe quota sampling
the person interviewing is told the number of people and the type of person who is interviewed
- the interviewer selects those who meet the criteria- lead to interviewer bias
Describe stratified sampling
the sample is chosen based on the makeup of the population
- the interviewer selects those who meet the criteria- lead to interviewer bias
What is desk research
market research which has been gathered for one purpose and used for another
Describe internal methods of desk research
sales figures
stock figures
custoemer comments and complaints
Describe external methods of desk research
government publication
competitor info
trade journals
market research
newspapers
Describe the advanatges of desk research
easier to obtain
- use it immediately
less expensive than field