Employee relations organisation Flashcards
Describe ACAS
created to ensure disputes between employees and employers are kept to a minimum
Describe the main services of ACAS
providing impartial advice to either employees or employers
preventing and resolving problems between employers and employees and help settle disputes
Settling complaints about employees rights.
Try to sort out problems between employee and employer before it gets to an industrial tribunal
Describe trade unions
Organisations that employees pat to be a member of.
They try to work with employers and the government to avoid industrial action and confrontation.
Describe the benefits of trade unions
Protect employees from bad work practices
Attempt to obtain good rates of pay for members
Protect workers jobs
Secure appropriate working facilities and conditions
Negotiate employment conditions
Describe employers association
Industries often form associations to look after the interests of the industry.
Describe the benefits of employers association
can Conduct market research for the whole industry which small businesses couldn’t afford
Lobby politicians
they will Deal with negotiations
they will Deal with media and press coverage
Describe trade union congress
A body that looks after the interests of all Trade Unions in the UK.
Describe the main activities of trade union congress
Carries out research on employment related issues
Run training programs for union reps
Helps unions develop new services for their members
Helps unions clashing with each other
Describe negotiations
The main purpose of negotiation is for employers and employees to come to an agreement.
Good negotiations involve employees in the decision making process.
Both parties must understand that if negotiations are to be successful then they must compromise.
Industrial action can take place to force the employers to listen to TUs.
Describe consultation
Employers under employment law must inform employees of changes they plan to make and why.
Employers should then listen to the views of the employees through their TU.
Employers are under no obligation to listen to the TU or take their opinion into account
Describe arbitration
When no agreement takes place and a stalemate point is reached ACAS is called in to resolve the dispute.
ACAS is neutral and will listen to both sides of the dispute.
They will gather their own evidence.
ACAS will seek approval of the employees and employers to accept a final decision made by ACAS – if they agree this is called ARBITRATION.
If they don’t agree negotiations will continue.
Industrial action may also take place.
Describe collective bargaining
The process by which TUs negotiates with employers over pay or changes in working conditions in the workplace.
Describe gievance
allows employees to raise a problem or complaint to their employer
Describe the impact of redundancy
All employees worry about losing their jobs
Poor quality work
Seek alternative employment
Additional tasks for those who remain (increased workload)
Retraining
Stress
Financial cost for the business
