Company Policies That Impact On Employees Flashcards

1
Q

What is a grievance

A

When you have a complaint about a work related issue

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2
Q

Why would someone make a grievance

A

being told to do a task you should not have been asked to do
feeling like you are being treated unfairly

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3
Q

Describe a grievance procedure

A

all organisations have a grievance procedure
Normally in writing to manager
they are passed onto the HR department
the person who the grievance has been brought against is then interviewed
decision is made to uphold or through out the grievance
TUs normally represent the employee

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4
Q

What happens if you still dont feel your complaint is being treated seriously

A

ACAS
industrial tribunal

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5
Q

What is a disciplinary procedure

A

The policy an organisation has if an employee breaks the rules.

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6
Q

Describe a verbal warning

A

Issued by manager for a minor issue
stays on record for 6 months

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7
Q

Describe a written warning

A

Issued by HRM Dept after a verbal warning
can be issued for more serious issues without a verbal warning
kept on your record for a whole year

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8
Q

Describe a final written statement

A

Issued by HRM Dept for a serious breach of rules
kept on record for as long as you work for that company

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9
Q

Describes demotion

A

when your responsibilities in the business are reduced
given a lower position in the company

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10
Q

Describe a suspension

A

Barred from the workplace for a period of time

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11
Q

Describe police action

A

If theft has taken place or the law has been broken

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12
Q

Why would staff be made redundant

A

demand for products/ services has decreased
cost savings need to be made

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13
Q

Describe strict laws on redundancy

A

redundancy payments have to be made
replacement employees cannot be hired

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14
Q

Practices to encourage good employee relations

A

quality circles where employees and managers meet to discuss problems and possible solutions in the production process
fair pay
open doors policy
appraisal which is meeting with employee to discuss strengths and weaknesses
empower employees
provide opportunities for promotion
offer permanent contracts
consult with employees

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