Managing Conflict Flashcards

1
Q

Section 3 criminal law act 1967

A

A person may use such force as is reasonable in the circumstances in the prevent of crime, or in effecting or assisting in the lawful arrest of offenders or suspected offenders or person unlawfully at large

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

Emotional mind

A

Fast and automatic

Triggers itself before other parts of the brain

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

Rational mind

A

Slow and deliberate

Has to be activated by us consciously and intentionally

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

Karpmans drama triangle

A

A dynamic model of social interaction and conflict
Persecutor
Rescuer
Victim

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

Persecutor

A

The bully
Dominating
Angry
Puts others down

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

Rescuer

A

The martyr
Gains self esteem by helping others
Feels the need to fix problems

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

Victim

A

Helpless
Feels hopeless
Trapped and ashamed

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

What is NDM

A
National decision model
Code of ethics
Gathering information and intelligence 
Asses threat & risk and develop a working strategy 
Consider powers and policy 
Identify options & contingencies
Take action and review what happened
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

Code of ethics

A
Opened
Fairness
Leadership
Respect
Integrity
Accountability 
Honesty 
Objectivity 
Selflessness
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

Conflict management as it related to policing and use of force is described in 3 headings

A

Profiled subject behaviour
Impact factors
Tactical options

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Profiled subject behaviour

A
Compliance 
Verbal resistance & gesture
Passive resistance
Active resistance
Aggressive resistance
Serious & aggravated resistance
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

Impact factors

Officer

A
Gender, age, size
Strength
Skill level
Injury
Exhaustion
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

Impact factors

Subject

A
Officer
Gender, age, size
Strength 
Skill level 
Injury 
Exhaustion
How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

Impact factors

Place

A

Environmental features
Crowds
Other dangers

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

Impact factors

Object

A

Weapons
Vehicles
Objects in the vicinity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

Tactical options

A

Presence
Tactical communication
Offensive/ defensive skills

17
Q

Tactical communications

A

Five step
Leaps
Betaris box

18
Q

What is SBG

A

Spite bite guard

19
Q

Offensive defensive skills

A
Handcuffing
Taser
Baton 
Take downs
Strikes
20
Q

JPLANE

A
Justifiable 
Proportionate
Legal
Accountable
Necessary 
Ethical
21
Q

What is leaps

A
Offers a flexible and stricter approach to communication in All situations 
Listen
Empathise
Ask
Paraphrase
Summarise
22
Q

What is the five step communication model

A

Offers a valuable means of final approach in cases of resistance whereby individuals are given every chance to comply with the officers requests

23
Q

Step 1 communication model

A

Simple appeal- ask

Ask the individual to comply with the officers request

24
Q

Step 2 communication model

A

Reasoned appeal- tell them why

Explain why the request has been made

25
Q

Step 3 communication model

A

Personal appeal - give options

May remind the individual that they may be jeopardising values that are high priorities to them

26
Q

Step 4 communication model

A

Final appeal- confirm

The individual have confirmed their resistance to the officers requests

27
Q

Step 5 communication model

A

Action- act

Reasonable force may be the only option left

28
Q

What is coopers colour codes

A

Jeff cooper Developed the system to give law enforcement officers an immediate visual system
Reflecting changes of threat within their environment

29
Q

Condition white

A

Switched off denial response
The officer is switched off
People are within the safety of their own environment

30
Q

Condition yellow

A

Switched on

Police officer should be in almost all of the time whilst at work

31
Q

Condition orange

A

Evaluate and decide

Allows officer time to evaluate the situation and for decision making to occur

32
Q

Condition red

A

Fight or flight

Condition is now engage or disengage