lesson 8 part 1

Question 1

feet for private setting

Answer 1

3 to 6 feet

Question 2

can be comforting and supportive when it is welcome and permitted

Answer 2

touch

Question 3

refraining from other internal mental activities and concentrating exclusively on what the client says

Answer 3

active listening

Question 4

watching the speaker’s nonverbal actions as he or she communicates

Answer 4

active observation

Question 5

—indicating reception

Answer 5

accepting

Question 6

indicates the nurse has heard and followed the train of though

Answer 6

accepting

Question 7

allowing the client to take the initiative in introducing the topic

Answer 7

broad opening

Question 8

make explicit that the
client has the lead in the interaction

Answer 8

broad openings

Question 9

searching for mutual understanding, for accord in the meaning of the words

Answer 9

consensual validation

Question 10

asking that similarities and differences be noted

Answer 10

encouraging comparison

Question 11

asking client to appraise the quality of his or her experiences

Answer 11

encouraging expression

Question 12

delving further into a
subject or idea

Answer 12

exploring

Question 13

—concentrating on a single
point

Answer 13

focusing

Question 14

asking the client to consider kinds of behavior likely to be appropriate in future situations

Answer 14

formulating a plan of action

Question 15

giving encouragement to continue

Answer 15

general leads

Question 16

acknowledging, indicating awareness

Answer 16

giving recognition

Question 17

making available
the facts that the client needs

Answer 17

giving information

Question 18

verbalizing what the nurse perceives

Answer 18

making observation

Question 19

making oneself available

Answer 19

offering self

Question 20

directing client actions, thoughts, and feelings back to client

Answer 20

reflection

Question 21

repeating the main idea expressed

Answer 21

restating