JOB DESIGN: Flashcards
What is job design
Job design is the way in which individual roles are arranged in the workplace
What does job design include
How the job role helps the organisation fulfil its objectives
The responsibilities of the job holder - For example: They’ll need to show up between 06:00 and finish at 12:00, be polite to customers, take coffee orders, make coffee
The activities that need to be completed
How the job role is going to be managed - Who’s going to managing that employee to make sure they are doing what they are required to do
How performance is assessed
Methods of designing jobs
Firstly you want to look at how the way the job is designed affects labour productivity, unit costs, employee motivation etc.
- Job rotation/ enlargement
- Job enrichment
- Team work
What is Team work
Where employees are organised into and work together in order to meet set objectives, this could help build better relationships between co workers - Can increase labour productivity
What is job enrichment
An increase in the level of responsibility that an employee has in order to increase motivation. - Make the employee feel important in their role, as if you’re making them the boss of their department - Caen increase labour productivity
what is job rotation/ enlargement
Varying the tasks that an employee does to reduce boredom, and increase the range of skills that the worker has (multitasking). For example employing someone to do deliveries monday to wednesday, then cleaning vans the rest of the week, so that they can make the job feel more exciting and less boring - Can increase labour productivity
What are influences on job design
Corporate objectives
Management style
Corporate culture (Example: Google would design much different jobs than MCdonalds)
Skill level/ experience of employees
Nature of the product
Use of technology
All of these have an impact on the day to day activities, how the role is managed
