HACKMAN AND OLDMAN Flashcards
What is job design
Job design is the way in which individual roles are arranged in the workplace
What is hackman and oldman’s model of job design
Hackman and Oldman’s model of job design that identifies the characteristics of a job that is likely to lead to high performance (measured through things like labour productivity, cost per unit, labour turnover) and job satisfaction.
In other words Hackman and Oldman have put together a model that they say these are the characteristics job, a good job is going to lead these outcomes
What are the Five Job Characteristics (This is the first stage of the model):
Skill variety
Task identity
Task significance
Autonomy
Feedback
These 5 skills make up a good job.
What is skill variety
Skill variety - Roles that enable employees to demonstrate a variety of skills and talents - A well designed job will enable employees to show a variety of skills and talents (Teacher example: Presentation, communication, organisation)
What is task identity
Task identity - Roles that involve a variety of clearly delegated tasks - A good job will have really specific tasks (Teacher example: Individual lessons - The teacher needs to work out how they will educate students from beginning to end - also parents evenings, and righting reports)
What is task significance
Task significance - Tasks create value or are of importance to colleagues, customers, or other stakeholders (Teacher example: Are the lessons that are taught significance? Do they help students achieve a certain grade? Help them to progress to have successful careers)
What is autonomy
Autonomy - The degree to which employees get to decide how to undertake the role and manage their workload (Teacher example: Teachers can’t pick their own hours, but there’s quite a lot of freedom due to the fact that teachers get to decide how to best deliver the class.
What is feedback
Feedback - Staff have their performance reviewed with the aim of improving it (Teacher example - Teacher observations are put in place so that teachers performance can be reviewed, so that students can get the most out of their education)
What are the three desired states (if a job has the 5 characteristics of a good job)
Experienced meaningfulness of work
Experienced responsibility for work outcomes
Knowledge of actual results
What is Knowledge of actual results
Knowledge of actual results - The employee is able to see that they are having an impact on the organisation (Teachers are able to see results, as they get to see what results their students got)
What is Experienced responsibility for work outcomes
Experienced responsibility for work outcomes - The feeling of having control over the extent to which the task is completed successfully (Teachers feel responsible for the results that their students get in exams)
What is Experienced meaningfulness of work
Experienced meaningfulness of work - Feeling that the work you are undertaking is creating value and is of significance - makes the employee feel important
