Interpersonal communication: Patient care

Question 1

Modes of communication

Answer 1

Verbal- word choice, voice volume, attitudes effective listening
Non verbal- eye contact, touching, facial expressions, physical appearance, body language, gestures

Question 2

Patient education

Answer 2

-What to expect, include how the patient can assist
-Time frame, restrictions(diet and eating)
-Tell them about preps and post procedure information
-Clear and concise communication with terms they will understand
-Be able to answer questions about other imaging modalities like dose differences, types of radiation and patient preps

Question 3

Communication Challenges

Answer 3

-Age
-Language
-Cultural and social factors
-Impairments

Question 4

Age communication challenges

Answer 4

Peds- get down to the childs eye level. Don’t take away their toys
Geri- Do not shout or assume the patient is senile or hard of hearing. Go slow and don’t rush them.

Question 5

Language communication challenges

Answer 5

If a patient speaks a different language request and Interpreter

Question 6

Cultural and social factors Communication Challenges

Answer 6

The concept of personal space varies in between cultures and different social settings

Question 7

Impairment Communication challenges

Answer 7

Physical- visually impaired, hearing problems
Traumatic-pain and shock and alters a patients response
Cognitive- trouble remembering
Stress- can cause patient to be distracted and the fear of the unknown

Question 8

Stages of Grief

Answer 8

DABDA
-Denial
-Anger
-Bargaining
-Depression
-Acceptance
Elizabeth Kulber-Ross

Question 9

CT

Answer 9

-slices of body
-high doses

Question 10

Mammo

Answer 10

-breast imaging
-small focal spot
-low Kvp

Question 11

Sonography

Answer 11

-no radiation
-uses sound waves

Question 12

Nuc Med

Answer 12

-Radioactive isotope injected

Question 13

MRI

Answer 13

-No radiation
-magnet
-NO METAL

Question 14

Bone densitometry (DEXA)

Answer 14

-fan beam
-low dose radiation
-how dense are your bones?

Question 15

Ageism

Answer 15

Discriminatory attitude towards their age

Question 16

How should a radiographer explain the examination to the patient?

Answer 16

-In a simple
-Clear and direct manner
-don’t use elaborate medical terminology

Question 17

why is it important to clearly explain the procedure tot the patient?

Answer 17

-reduces patient anxiety
-increases cooperation
-results in a better examination

Question 18

what is the term used to describe loss of language function: inability to speak?

Answer 18

Aphasia

Question 19

how interpersonal communication can be improved

Answer 19

-explaining the exam to the patient
-speaking to toddlers at eye level
-providing privacy and modesty for adolescents

Question 20

Socially shared characteristics attiudes, beliefs, language, customs, etc of a group of people that are passed from one generation to the next defines

Answer 20

culture

Question 21

what are the 3 types of communication

Answer 21

-Verbal/ oral
-Non verbal
-written

Question 22

ethnocentrism

Answer 22

the beliefs one’s own cultural ways are superior to any others