INTERCULTURAL COMMUNICATION Flashcards
refers to the
interactions that occur between people whose
cultures are so different that the communication
between them is altered
Intercultural Communication
is the system of shared values, beliefs, attitudes, and norms that guide what is considered appropriate among an identifiable group of people
Culture
are the commonly accepted standards of what is considered right and wrong, good and evil, fair and unfair, just and unjust, and so on.
Values
Cultures have both ideal and real values. (T or F)
T
are the ones that members profess to hold.
Ideal Values
are the ones that guide their actual behavior.
Real Values
Psychological discomfort when engaging in a new cultural situation
Culture shock
Culture shock cannot occur when interacting with others in one’s own country (T or F)
F (it can occur)
refers to the learned system
of norms held by the majority group of empowered people in a society.
Dominant culture
is a group comprised of a smaller number of people who hold common values, beliefs, attitudes, and customs that differ from those of the dominant culture.
Co-culture
altering their linguistic and non verbal patterns to conform to the dominant or co-culture depending on topic and participants involved in conversation
Code switch
part of our self-concept that is based on how closely we associate with both dominant and co-culture
Cultural identity
was used to classify people based on physical/biological characteristics
Race
refers to a shared cultural heritage that is learned rather than inherited.
Ethnicity
is the language of one’s ethnic heritage and is typically the language a person learns from birth.
Native/First Language
which consists of biologically determined physical traits.
SEXXXXX
which consists of the learned roles and communication patterns deemed “appropriate”
for males and females.
Gender bhie
is a belief system with a set of rituals and ethical standards based on a common perception of what is sacred or holy.
Religion
is the position of a person or family in the power hierarchy of a society based on income, education, and occupation
Socioeconomic Status (SES)
People born and raised in the same generation may identify with a co-culture distinct to it
Age/Generation
generation who came of age during the turbulent 1960s are likely to question authority.
Baby Boomers (DI KAYA)
generation who grew up as latch-key kids (with parents at jobs outside the home when they got home from school), are likely to be self- sufficient and adaptable.
Generation Xers
who grew up during the
1990s and came of age after 9/11, have never
known life without computers, became aware of
the realities of school and world violence at an
early age, and experienced globalization.
Millennials (a.k.a. Generation Y and Generation NeXt),
were born after the Cold War era and the fall of the Soviet Union. They have never known a world without instant access to information via Internet searches on computers
and smart phones, nor access to others via text
messaging and social media sites like Facebook.
Generation Z (a.k.a. the Internet Generation or
Digital Natives)
is any physical, emotional, mental, or
cognitive impairment that impacts how a person
functions in society.
Disability
is a group of people who
share a distinct set of shared values, beliefs, and
attitudes based on their common experiences of
being differently abled.
Disability co-culture
What are the 7 dimensions for consideration
- individualism/collectivism
- context
- chronemics
- uncertainty avoidance
- power distance
- masculinity/femininity
- long-term/ short-term orientation.
value personal rights
and responsibilities, privacy, voicing one’s opinion, freedom, innovation, and self-
expression.
Individualistic cultures
- place primary value on the self and personal achievement.
- Competition is both desirable and useful, and the
interests of others are considered primarily as
they affect personal interests. - form independent
self-concepts and base their self-esteem on
individual accomplishments.
ex: United States, Australia, Great
Britain, Canada, and Northern and Eastern European countries
Individualistic cultures
value community, collaboration, shared interests, harmony, the public good, and avoiding embarrassment.
Collectivist cultures
- place primary value on
the interests of the group and group harmony. - Decisions are shaped by what is best for the
group, regardless of whether they serve an
individual’s personal interests. - Maintaining harmony and cooperation is valued
over competition and personal achievement. - form interdependent self-concepts and base their self-
esteem on how well they work in a group.
ex: South and
Central America, East and Southeast Asia, and
Africa
Collectivist cultures
extent to which members rely on contextual cues to convey the meaning of the message
Context
when speakers use words to convey most of the meaning
ex: US, Germany, Scandinavia
Low-context cultures
much of the speaker’s message is understood from the context
High-context cultures
