Group Communication (M) MT-Q Flashcards
It is a collection of about three to twenty people who feel a sense of belonging and common purpose.
Group
It consists of all the verbal and nonverbal messages shared among members, is what makes participating in groups a positive or negative experience.
Group Communication
T or F. Social groups can generally be defined as a group of intimates who, through their communication, generate a sense of home, group identity, history, and future (Segrin & Flora, 2014).
F (Family)
composed of people who genuinely care about each other and enjoy spending time together (Platow, Grace, & Smithson, 2011).
social group
It is composed of people who come together to provide encouragement, honest feedback, and a safe environment for expressing deeply personal feelings about a problem common to the members.
Support Group
composed of individuals who come together because they share a common interest, hobby, or activity.
Interest group
T or F. A Work Group is composed of individuals who come together to perform hands-on charitable works or to raise money to help organizations that perform such work.
F (service group)
T or F. A work group is a collection of three or more people formed to work together to complete a specific task.
T
It is a subset of a work group where members also hold themselves mutually accountable
Work Group Team
Members are more likely to have diverse information, perspectives, and values, and consequently, may discuss issues more thoroughly before reaching a decision.
Hetero
Members are likely to know the same things, come at the problem from the same perspective, and consequently, may overlook some important information or take shortcuts in the problemsolving process
Homo
It is one whose
members are separated geographically but come together to “meet” through various forms of electronic media.
Virtual Group
formed around constructive purpose and are characterized by ethical goals, interdependence, cohesiveness, productive norms, accountability and synergy.
Healthy group
force that brings group members closer together; necessary but not sufficient condition
Cohesiveness
multiplying force of a group of individuals working together, which results in a combined effort greater than any of the parts
synergy
Characterized by orientation, testing, and dependence. Members try to understand precisely what the goal is, what role they will play in reaching it, and what other members are like.
Forming
Characterized by conflict and power plays as members seek to have their ideas accepted and to find their place within the group’s power structure. As a consequence, the group may turn to group think, a deterioration of mental efficiency, reality testing, and moral judgement that results from in-group pressure of to conform (Janis, 1982)
Storming
When there is an increased cohesion, collaboration, and motivation to achieve the group goal after solving conflicts in the storming.
Norming
Ø When there is a presence of harmony, productivity, problem-solving, and shared leadership.
Ø During this stage, the group capitalizes on the skills, knowledge, and abilities of all members to work toward achieving a goal.
Performing
When the group celebrates goal accomplishment and each member’s role in achieving it, reflecting on what they learned and disengaging.
Adjourning
Members believe that there are conflicts
between their ideas, but in reality, there’s just a miscommunication or misunderstanding between them.
Pseudo-Conflict
Occurs when two or more group
members’ goals, ideas, or opinions about
the topic are incompatible.
Issue-related Group Conflict
Ø One reason is that individuals have different
personalities
o Occurs when two or more group members become defensive because they feel like they are being attacked.
Personality-Related Group Conflict
People belonging to different cultural and co-cultural groups tend to abide by unique communication norms. Keep in mind that cultural differences may exist when managing conflict in groups.
Culture and Conflict
