Chapter 15: Delivery (F) Flashcards

1
Q

The level of fear a person experiences when anticipating or actually speaking to an audience

A

public speaking apprehension

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2
Q

T or F. Having some fear actually makes us better speakers

A

T

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3
Q

Symptoms of public speaking apprehension

stem from negative self-talk (e.g., “I’m going to blow it” or “I just know I’ll make a fool of myself”), which is also the most common cause of speech apprehension

A

cognitive symptoms

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4
Q

Symptoms of public speaking apprehension

may be stomach upset (or butter- flies), flushed skin, sweating, shaking, light-headedness, rapid or pounding heartbeats, stuttering, and vocalized pauses (“like,” “you know,” “ah,” “um,” and so on)

A

physical symptoms

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5
Q

Symptoms of public speaking apprehension

include feeling anxious, worried, or upset.

A

emotional symptoms

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6
Q

Other causes of public speaking apprehension:

has to do with being socialized to fear public speaking as a result of modeling and negative reinforcement

A

previous/past experience

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7
Q

3 other causes of public speaking apprehension

has to do with observing how your friends and family members react to speaking in public

other than negative self-talk

A

Modeling

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8
Q

T or F. If they tend to be quiet and reserved and avoid public speaking, your fears may stem from MODELING.

A

T

(We tend to model after our family members, if they’re quiet, u are too)

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9
Q

Other causes of public speaking apprehension:

concerns how others have responded to your public speaking endeavors

A

negative reinforcement

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10
Q

3 phases of public speaking apprehension:

What phase is the anxiety we experience before giving the speech, both while preparing it and waiting to speak

A

anticipation phase

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11
Q

3 phases of anxiety

What phase is the surge of anxiety we feel as we begin delivering the speech

A

confrontation phase

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12
Q

What phase is the period during which our anxiety level gradually decreases

A

adaptation phase

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13
Q

T or F. The level of anxiety decreases It typically begins about one minute into the presentation and tends to level off after about TEN minutes

A

F (five)

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14
Q

Management Techniques in public speaking

adopting a communication rather than performance orientation toward speeches

A

Communication Orientation Motivation (COM)

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15
Q

Management Techniques: 2 types of orientation

believing we must impress a hypercritical audience with our knowledge and delivery

A

performance orientation

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16
Q

Management Techniques: 2 types of orientation

focusing on talking with others about an important topic and getting the message across
to them

A

communication orientation

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17
Q

Management Techniques:

helps reduce anxiety by develop- ing a mental picture of ourselves giving a masterful speech

A

visualization

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18
Q

Management Techniques:

can help reduce anxiety by gradually visualizing and engaging in increasingly more frightening speaking events while remaining in a relaxed state.

A

systematic desensitization

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19
Q

T or F. The ultimate goal of SYSTEMATIC SENSITIZATION is to transfer the calm feelings we attain while visualizing to the actual speaking event.

A

F (desensitization)

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20
Q

Management Techniques:

helps reduce anxiety by replacing anxiety-arousing negative self-talk with anxiety-reducing positive self-talk through a four-step process.

A

cognitive restructuring

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21
Q

Management Techniques:

The systematic teaching of the skills associated with preparing and delivering an effective public speech

A

Public speaking skills training

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22
Q

Management Techniques: Public Skills Training

Is based on the assumption that some public speaking anxiety is caused by not knowing how to be successful

A

Skills training

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23
Q

How a message is communicated orally and visually through the use of voice and body

A

delivery

24
Q

T or F. Effective public speech delivery style is both conversational and animated.

A

T

25
Q

Presenting a speech so that your audience feels you are talking with them

effective delivery uses:

A

conversational style

26
Q

The hallmark of a conversational style is?

A

Spontaneity

27
Q

the ability to sound natural—as though you are really thinking about the ideas and about getting them across to your audience—no matter how many times you’ve practiced.

A

Spontaneity

28
Q

sound you produce using your vocal organs

A

voice

29
Q

key to intelligibility

A

appropriate volume

30
Q

using the tongue, palate, teeth, jaws, and lips to shape vocalized sounds that combine to produce a word

A

articulation

31
Q

e inflection, tone, and speech habits typical of native speakers of a language

A

Accent

32
Q

can be a major concern for second language speakers or even speakers from various regions across the United States

A

accent

33
Q

achieved by changing your pitch, volume, and rate, stressing certain words, and using pauses strategically

A

vocal expression

34
Q

T or F.

Generally, speeding up your rate, lowering your pitch, or decreasing your volume can communicate resolution, peacefulness, remorse, disgust, or sadness.

A

F (slowing down)

35
Q

voice in which the pitch, volume, and rate remain constant, with no word, idea, or sentence differing significantly in sound from any other.

A

monotone

36
Q

moments of silence strategically used to enhance meaning, can also mark important ideas

A

pauses

37
Q

T or F. Your attire can detract
from your speech.

A

F (shouldn’t)

38
Q

how you hold your body.

A

posture

39
Q

graceful and controlled use of the body.

A

poise

40
Q

involves looking at people in all parts of the room

A

effective EYE contact

41
Q

T or F. Generally, you should look at your audience at least 90 percent of the time, glancing at notes (even if they are on your PowerPoint or Prezi slides) only when you need a quick reference point. Maintaining eye contact is important for several reasons.

A

T

42
Q

T or F. In the dominant Philippine culture, eye contact is perceived as a sign of sincerity.

A

F (American; we aint dominant)

43
Q

when speaking to large audiences, create a sense of looking listeners in the eye even though you actually cannot

A

audience contact

44
Q

arrangement of facial muscles to express emotions.

A

facial expressions

45
Q

by communicating that you are personable and likable

A

nonverbal immediacy

46
Q

movements of your hands, arms, and fingers

A

gestures

47
Q

emphasize important points or ideas, refer to presentational aids, or clarify structure

A

Effective gestures

48
Q

changing your body position

A

movement

49
Q

movement with a specific purpose such as empha- sizing an important idea, referencing a presentational aid, or clarifying macrostructure

A

movement motivated

50
Q

one that is delivered with only seconds or minutes of advance notice for preparation and is usually presented with very few if any notes. Because impromptu speakers must quickly gather their thoughts just before and while they speak, carefully organizing and developing ideas can be challenging.

A

impromptu speech

51
Q

one that is prepared by creating a com- plete written manuscript and then delivered by reading from or memorizing a written copy.

A

scripted speech

52
Q

a speech that is researched and planned ahead of time, although the exact wording is not scripted and will vary from presentation to presentation

A

extemporaneous speech

53
Q

easiest to give effectively.

A

extemporaneous speech

54
Q

the iterative process of practicing your speech aloud

A

rehearsing

55
Q

a key word outline of your speech

A

speaking notes