Chapter 15: Delivery (F) Flashcards
The level of fear a person experiences when anticipating or actually speaking to an audience
public speaking apprehension
T or F. Having some fear actually makes us better speakers
T
Symptoms of public speaking apprehension
stem from negative self-talk (e.g., “I’m going to blow it” or “I just know I’ll make a fool of myself”), which is also the most common cause of speech apprehension
cognitive symptoms
Symptoms of public speaking apprehension
may be stomach upset (or butter- flies), flushed skin, sweating, shaking, light-headedness, rapid or pounding heartbeats, stuttering, and vocalized pauses (“like,” “you know,” “ah,” “um,” and so on)
physical symptoms
Symptoms of public speaking apprehension
include feeling anxious, worried, or upset.
emotional symptoms
Other causes of public speaking apprehension:
has to do with being socialized to fear public speaking as a result of modeling and negative reinforcement
previous/past experience
3 other causes of public speaking apprehension
has to do with observing how your friends and family members react to speaking in public
other than negative self-talk
Modeling
T or F. If they tend to be quiet and reserved and avoid public speaking, your fears may stem from MODELING.
T
(We tend to model after our family members, if they’re quiet, u are too)
Other causes of public speaking apprehension:
concerns how others have responded to your public speaking endeavors
negative reinforcement
3 phases of public speaking apprehension:
What phase is the anxiety we experience before giving the speech, both while preparing it and waiting to speak
anticipation phase
3 phases of anxiety
What phase is the surge of anxiety we feel as we begin delivering the speech
confrontation phase
What phase is the period during which our anxiety level gradually decreases
adaptation phase
T or F. The level of anxiety decreases It typically begins about one minute into the presentation and tends to level off after about TEN minutes
F (five)
Management Techniques in public speaking
adopting a communication rather than performance orientation toward speeches
Communication Orientation Motivation (COM)
Management Techniques: 2 types of orientation
believing we must impress a hypercritical audience with our knowledge and delivery
performance orientation
Management Techniques: 2 types of orientation
focusing on talking with others about an important topic and getting the message across
to them
communication orientation
Management Techniques:
helps reduce anxiety by develop- ing a mental picture of ourselves giving a masterful speech
visualization
Management Techniques:
can help reduce anxiety by gradually visualizing and engaging in increasingly more frightening speaking events while remaining in a relaxed state.
systematic desensitization
T or F. The ultimate goal of SYSTEMATIC SENSITIZATION is to transfer the calm feelings we attain while visualizing to the actual speaking event.
F (desensitization)
Management Techniques:
helps reduce anxiety by replacing anxiety-arousing negative self-talk with anxiety-reducing positive self-talk through a four-step process.
cognitive restructuring
Management Techniques:
The systematic teaching of the skills associated with preparing and delivering an effective public speech
Public speaking skills training
Management Techniques: Public Skills Training
Is based on the assumption that some public speaking anxiety is caused by not knowing how to be successful
Skills training