I/O Flashcards
assessment, selection, placement, training of new and current employees
personnel psychology
Performance assessments are most often conducted to facilitate decisions about ____ ____ and _____ and provide employees with _____ about performance.
employee raises, bonuses, feedback
The identification of job performance measures typically begins with a
job analysis
collecting info to describe job requirements, job redesign, and causes of accidents
job analysis
Methods of job analysis:
Job-oriented and worker-oriented
The Position Analysis Questionnaire is an example of which type of job analysis?
worker-oriented
determines the relative worth of jobs to set salaries
job evaluation
when work of comparable value results in comparable pay
comparable worth
What do organizations use to measure employee performance?
Criterion measures
units sold, produced, tardiness, promotion history are ___ measures of employe performance
objective
an accurate and complete measure of performance is the
Ultimate Criterion
_______ require rater to compare performance of two or more employees
Relative subjective criterion measures
comparing each ratee with every other ratee in pairs
Paired comparison rating
Critical Incident rating
Forced choice rating scale
Observation of critical incidents
alternatives that are equal in desirability and rater chooses one to describe ratee
Graphic rating scale
Behaviorally anchored rating scale (BARS)
Likert-type scale
behavioral dimensions and anchors
Understanding of multidimensional aspects of job performance - useful for highlighting the accuracy of performance ratings
Frame of reference training
There are three strategies for measuring a predictor’s criterion-related validity
Content, construct, criterion-related
Describe the 80% rule and one of its shortcomings
the hiring rate of a minority group must not be lower than 80% of the majority group.
can only be used if the victim is a member of a specific group
difference in validity coefficients for subgroups and the correlations in these groups differ from 0
Differential validity
A remedy for ______ is to refrain from using a predictor to select a certain trait (gender) and use a different predictor that is equally valid for members of all groups
differential validity
Two ways a business can show a procedure is not discriminatory
Business necessity
Bona Fide Occupational Qualification
Increase in decision making accuracy achieved by using the predictor to make selections is referred to as _____
Incremental validity
What is selection ratio and which kind is preferred?
Ratio of job openings to applicants - low selection ratio is preferred –> can be more selective
What is base rate and what level is associated with greatest incremental validity (best predictor)
% of employees performing well without use of the proposed predictor and ranges from 0 - 1.
Moderate base rates are most predictive