History taking skills Flashcards
Concepts for approaching threatening topics
Normalising questions
Approach with expectation of the symptom to defuse guilt
Use symptom exaggeration to determine true frequency
Use familiar language
Stage of the interview to use open ended questions
Opening stage
Situations to avoid open ended questions
Over-talkative
Extremely poor historian
Purpose of repetition or restatement of what the patient has said during interviews
Allow the patient feel you are actively listening
Purposes of summation during an interview
Allows patient to check if they have said everything they have intended to
Allow you to give structure to the information gained so far
Interview technique that includes leaning forward, nodding, ‘uh-huh’, ‘go on…’
Facilitation
Interview techniques used without focussing on a particular answer
Non-directive techniques
Interview techniques used when seeking a particular answer
Directed techniques
Stage of the interview to use closed questions
Towards the end
Patients to avoid closed questions with
Highly suggestible patients
Interview technique where the patient is gently reoriented towards the question
Redirection
Interview technique used to move from one topic to another
Transition
Three types of transition in interviews
Smooth transition
Referred transition
Introduced transition
Type of transition where a cue is taken from something a patient has just said
Smooth transition
Type of transition where a cue is taken from something a patient said earlier in the interview
Referred transition
Type of transition where a totally new topic is started
Introduced transition
Purpose of limit setting in an interview
To use time effectively
Interview technique where you point out to the patient something you think they are not telling you, or not being honest about
Confrontation
Interview technique where you suggest an association or relationship the patient might not be aware of e.g. ‘you seem anxious when talking about your partner. Are there any relationship difficulties?’
Interpretation
Type of interview technique where you purposefully disclose something about your own life
Self-revelation
Purposes of using silence during an interview
Indicate disapproval or disinterest
Allow the patient to feel they do not need to spend every moment talking
Facilitate further information from the patient
Interview technique where you ask a question based on the assumption a patient exhibits a behaviour without them having told you this e.g. ‘what’s your usual drink’
Symptom expectation
Purpose of using symptom expectation in interviews
Reduce the guilt or embarrassment of admitting a behaviour