Developing People and Teams [P3]: Coaching and Mentoring - How to build trust to enable agility

Question 1

What is trust?

Answer 1

• a willingness to be vulnerable
• making something important to me vulnerable to the actions of someone else

Question 2

What is distrust?

Answer 2

when I don’t feel that something I have made vulnerable to you is actually safe with you

Question 3

What is the acronym that Brené Brown uses to talk about the elements required to build trust?

Answer 3

BRAVING

Question 4

BRAVING - What does the acronym stand for?

Answer 4

• Boundaries
• Reliability
• Accountability
• Vault
• Integrity
• Non-Judgement
• Generosity
• Make it real

Question 5

Explain the B in the acronym BRAVING

Answer 5

• Boundaries
• I establish clear boundaries, and I stick to my boundaries. You establish boundaries, and you hold your boundaries. We both respect each other’s boundaries.
• Scrum framework gives boundaries to help team deliver goal
• Others in org respect the Scrum boundary by not forcing or pressuring them to break it
• Personal work boundaries

Question 6

Explain the R in the acronym BRAVING

Answer 6

• Reliability
• I do what I say I will do. You do what you say you will do. Over and over and over again.
• Important for collaborating
• Important when success is measured by team outcomes
• 1. Establish clear expectations.
  
  • Transparency
  • Sprint goal
  • DoD
• 2. Don’t overcommit.
  
  • take some time to consider
  • Consider what to remove to make space
  • If not practical, say no or not now

Question 7

Explain the A in the acronym BRAVING

Answer 7

• Accountability
• I hold you to account for doing the things you said you would do. You can hold me to account for doing the things I said I would do.
• “Calling someone out” is not a bad thing - shows people care and respect you
• Own your mistakes, apologize and make amends and allow others to do so too

Question 8

Explain the V in the acronym BRAVING

Answer 8

• vault
• What youshare with me, I will hold in confidence.And I expect you to do the same with me.. and with others.
• no gossip or colluding with others - breaks trust
• Sprint retro - everything said is within the team’s “value”
• SM makes sure focus on positives and continuous improvement rather than negs

Question 9

Explain the I in the acronym BRAVING

Answer 9

• integrity
• choosing courage over comfort
• choosing what is right over what is simply fun, fast, or easy
• Practice your values rather than just professing the
• Product Owners show integrity by saying no to stakeholders who want something that is not in alignment with the product vision or is of low value
• Scrum Teams show integrity by not showing partially done software in the Sprint Review

Question 10

Explain the N in the acronym BRAVING

Answer 10

• non-judgement
• You can be struggling and ask for help, and I will not judge you. I can be struggling and ask for help, and you will not judge me.

Question 11

Explain the G in the acronym BRAVING

Answer 11

• You can assume the most generous things about my words, actions, and intentions. And I will do the same for you.
• willing to forgive, offer an opportunity to make amends, and hold space for the inevitable learning and growth that is part of being human and being part of a team