Delphi technique

Question 1

Delphi technique

Answer 1

A technique to gain consensus regarding future trends and projections using a systematic process of information gathering

Question 2

Impact of the Delphi technique

Answer 2

-Businesses may use a group of experts without bringing them together

-Information received from experts can be used to solve complex business problems

-It is an expensive technique to use due to its high administrative costs

-Not all experts are willing to give feedback

Question 3

Ways to apply the Delphi technique

Answer 3

-The business must invite a panel of experts to research the challenge it may be facing

-Experts don’t have to be in one place and will be contacted individually

-A questionnaire consisting of questions to gather information from the experts regarding the challenge of the business must be designed

-The experts will then be requested to send individual responses to the questionnaire

-The business then needs to summarise the responses from the experts using a feedback report

-This feedback report is sent back to the experts and if necessary a second set of questions based on the report to the panel members will be developed