corporate and social responsibility Flashcards

1
Q

what is corporate and social responsibility?

A

a concept where companies integrate social and environmental concerns in their operations and in their interaction with stakeholders on a voluntary basis.

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2
Q

what is sustainability?

A

not using up the resources to meet the needs of this generation of customers, so that they don’t limit the needs and resources for the future generation.

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3
Q

where do companies sometimes report their Corporate social responsibility in terms of sustainability?

A

in their balance sheets

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4
Q

how do companies document CSR activities?

A

in CSR reports, for example their water usage. carbon emissions etc.

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5
Q

why don’t companies want to be socially responsible?

A

they believe their roles in to provide profits for their shareholders not anything else

doesn’t always improve business reputation as some people don’t really care

the costs will be passed on to customers therefore it may reduce profits.

damages innovation.

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6
Q

why might companies operate in a socially responsible way?

A
  • ethical, pleases stakeholders
  • morally right
  • improves business reputation, can attract more customers
  • can be profitable bu reducing waste and access to grants.
  • helps avoid excessive regulation
  • employee motivation
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7
Q

how are businesses socially responsible to their customers?

A
  • value for money
  • product quality and safety
  • fair and honest advertising
  • sustainable products
  • product testing
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8
Q

how are businesses socially responsible in the workplace?

A
equal opportunities - diversity 
fair pay, above inflation 
enough breaks
good conditions 
health and safety regulations 
work and life balance 
training in new skills
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9
Q

how are businesses socially responsible for the community?

A

offering jobs to the local community
community products
minimise pollution or disruption to the community
source from local suppliers

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10
Q

how are businesses socially responsible for the environment?

A
low pollution - Co2 emissions 
sustainable resources 
reduction in waste 
recycling - waste management 
congestion minimised
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11
Q

how can CSR be a threat?

A

higher costs
programme investment
management and reporting - time consuming

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12
Q

why might there be pressure for CSR?

A

senior managements attitude or experience
stakeholders pressures
pressure groups
risk of being irresponsible and caught out

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13
Q

why is CSR an opportunity?

A
Unique selling point 
subsidies 
builds a brad - lush 
motivate and retain employee's 
grow revenue and profit 
reduce waste
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