Chapter 8 The Relationship Uncertainty reduction theory Flashcards
Author Uncertainty reduction theory
berger and calabresa
tradition Uncertainty reduction theory
socio-psychological
context Uncertainty reduction theory
Intrapersonal/interpersonal
approach to knowing Uncertainty reduction theory
positivist/emperical
Overall theory Uncertainty reduction theory
5
People want to reduce uncertainty about others, because uncertainty is uncomfortable. - through information seeking. –> relationship develops as a function of decreased uncertainty
- People experience uncertainty in interpersonal settings and it generates cognitive stress.
- Don’t make sense about environment, people get anxious. - When strangers meet, their primary concern is to reduce their uncertainty and increase predictability.
- Through information seeking. - Interpersonal communication is a developmental process that occurs through stages and it is the primary means of uncertainty reduction - entry personal an exit
- The quantity and nature of information that people share change through time.
- It is possible to predict people’s behavior in a lawlike fashion.
two types of uncertainty
behavioral(how to behave and other will behave)
cognitive(what i think about the other and the other think of me)
prediction:
ability to forecast my or others actions
Explanations:
the ability to interpret the meaning of behavior choice
uncertainty exist whenever…
the number of possible alternative is a given situation is high and the occurrence of each is relatively equal.
proactive and retroactive
- Proactive: uncertainty reduction – thinking about communication options before engaging with another person – preplan what to say.
- Retroactive: Explain behavior after the encounter itself.
self-disclosure
reveal information about yourself
three stages of communication and uncertainty reduction
epe
a. Entry phase: the beginning stage of an interaction between strangers
i. Guided by implicit and explicit rules and norms.
b. Personal phase: the stage in a relationship when people begin to communicate more spontaneously and personally.
c. Exit phase: the stage in a relationship when people decide whether to continue or leave.
this is a Covering law theory
move from statements(past research/common sense) that are presumes to be true(axioms) to statements that are derived from these truism (or theorems)
= heart of theory
the relationship between the main concept(uncertainty) and other concepts
positive or negative relationship
When the two concepts both decrease or increase when the is a change= positive relationship
When the one decrease, the other increase – or increase the other decrease = negative relationship
According to URT when there is still uncertainty – Reciprocity happens?
when there is uncertainty, people will mirror the other persons communication; verbal/nonverbal ( positive relation)