Chapter 14 The Group Flashcards
Author
Janis
Tradition(2)
Socio-psychological and socio-cultural
Context(2)
Small group, organizational
approach to knowing
Positivist/emperical
Overall theory
High cohesive groups(group over individual opinion) fail to consider alternatives. When group members think alike, they tend to avoid sharing unpopular or dissimilar ideas even though it may be a better option to maintain a group identity
- Conditions in groups promote high (group) cohesiveness
- Group problem solving is primarily a unified process
Often affiliative constraints: when members withhold their input or opinion rather than rejected from the group - Groups and group decision making are frequently complex. Different ages, competitive nature, size of group, leaderships style, cultural background.
But two heads are better than one. Homogeneity (group similarity) makes it easier.
affiliative constraints
when members withhold their input rather than face rejection from the group
why groups, because group work is complex
two heads are better than one - groups are better problem solvers.
Group think in a work place
mission, vision, values
- Mission (Who we are, what we do)
- Vision (Who we want to be, where we want to be)
- Values (What we believe in )
–> worker represent a firm. Group think in work define and help a person who is new; How to dress, behave for costumers. Follow the firms mission vision
+follow organisation structure
problem-solving groupwhose
main task is to make decisions and provide policy recommendations.
task-oriented groups
main goal is to work towards completing jobs assigned to them.
goup desicision are complex because?
Different ages, competitive nature, size of group, leaderships style, cultural background and who to have which roles
first conditions promoting groupthink - Cohesiveness
lead to positive feelings. A cultural value that places emphasis on the group over the individual. “Cohesiveness is the degree of mutual interest among [group] members
second conditions promoting groupthink - Specific structural characteristics of the environment in which the group functions (4)
1) Group insulation: group unaffected by outside world, even if it would b relevant or not, help or not.
2) A lack of impartial leadership: led by people who put their personal agendas first.
3) Lack of decision making procedures. Failure to provide norms for solving group issues.
4) Homogeneity of member’s background: Without diversity of background and experience, it may be difficult to debate critical issues.
last conditions promoting groupthink - Stressful internal and external characteristics of the situation
internat/external
internal: just do what the first the best said (leader maybe) -do as the group does, or we don’t like you.
external: stick together against something…
symptoms of groupthink
- when people believe a group is and can be more than it is
- The member are good and then the decision can only be good
- people ignore differences and poor group desicions
- go along to get along
- silence =agree
- pressure member who think something else than the majority