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COMM 2O1 > Chapter 6 > Flashcards

Chapter 6 Flashcards

1
Q
  • Helps us express and interpret the verbal aspects of communication
  • Influences how individuals interpret messages
  • Can be complex and ambiguous
A

Nonverbal communication

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2
Q

All the nonverbal actions people perform

A

nonverbal behavior

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3
Q

Nonverbal behavior that has symbolic meaning

A

Nonverbal communication

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4
Q

Nonverbal cues are _____ and _____

A

Continuous and multi-channeled

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5
Q

4 factors of nonverbal communication

A
  1. Nonverbal actions transmitted that are not words
  2. Nonverbal behavior that has symbolic meaning and is intentional
  3. Actions without intention
  4. Bodily output like coughing or yawning
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6
Q

These groups assign different meaning in nonverbal communication

A

Cultural groups

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7
Q

This between people affects nonverbal communication

A

Relationships

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8
Q

Our understanding of nonverbal communication is influenced by

A

how well we know the person

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9
Q

We interpret nonverbal behavior based on what expectations?

A

Sex expectations of men and women

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10
Q

Distinct, organized means of expression consisting of symbols and rules

A

Nonverbal codes

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11
Q

Five types of nonverbal codes?

A
  1. Kinesics
  2. paralinguistics
  3. time and space
  4. haptics
  5. appearance and artifacts
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12
Q

Nonverbal communication sent by the body and face, including gestures, posture, movement, facial expressions, and eye behavior

A

Kinesics

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13
Q

Nonverbal communication made with part of the body, including actions such as pointing, waving, or holding up a hand to direct people’s attention

A

Gestures

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14
Q

Gestures are sent via body movement and include 4 types of behaviors?

A
  1. illustrators
  2. emblems
  3. adaptors
  4. regulators
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15
Q

Signals that accompany speech to clarify or emphasize the verbal messsage

A

illustrators

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16
Q

Gestures that stand for a specific verbal meaning

A

emblems

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17
Q

Gestures used to manage emotions

A

Adapters

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18
Q

Gestures used to control conversations

A

Regulators

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19
Q

In kinesics, our bodily movements can be used to indicate how close or involved people appear to be with each other

A

Immediacy

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20
Q

In kinesics, our bodily movements can be used to show the degree of tension displayed by the body

A

Relaxation

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21
Q

Facial expressions are primarily used to transmit

A

emotional content

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22
Q

All aspects of spoken language except for the words themselves; includes rate, volume, pitch, and stress

A

Para linguistics

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23
Q

Qualities such as pitch, rhythm, vocal range, and articulation that make up the “music” of the human voice

A

Voice qualities

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24
Q

Uttered sounds that do not have the structure of language

A

Vocalizations

25
Q

The study of the way people use time as a message

A

Chronemics

26
Q
  • Cultures value time in different ways

- Timing and sequencing of events carry ?

A

specific messages

27
Q

People who use time ____ engage in one tasks at a time

A

Monocronically

28
Q

People who use time ______ engage in multiple activities at once

A

Polychronically

29
Q

The study of how people use spatial cues, including interpersonal distance, territoriality, and other space relationships to communicate

A

Proxemics

30
Q

(0 to 18 inches) the space used when interacting with those with whom you are very intimate

A

Intimate distance

31
Q

(18 inches to 4 feet) Tends to be used when interacting with friends or acquaintances

A

Personal distance

32
Q

(4 feet to 12 feet) tends to be used when you interact with unfamiliar others

A

Social distance

33
Q

(12 to 25 feet) is most appropriate for public ceremonies or events

A

Public distance

34
Q

The distance most US Americans use when they interact with unfamiliar others

A

Social distance

35
Q

The study of the communicative function of touch

A

Haptics

36
Q

Type of touch: isnt used to communicate intimacy, but is required as part of a profession. Least intimate

A

Professional touch

37
Q

The least intimate type of touch; used by certain workers such as dentists, hairstylists, and hospice workers, as part of their livelihood, also known as professional touch

A

Functional touch

38
Q

Touch that is part of daily interaction in the united states, it is more intimate than professional touch but is still impersonal

A

Social-polite touch

39
Q

Touch that is more intimate than social touch and usually conveys warmth, closeness, and caring

A

Friendship touch

40
Q

The touch most often used with one’s romantic partners and family

A

Love-intimate touch

41
Q

A type of touch used to establish dominance and power

A

Demand touch

42
Q

Clothing and other accessories

A

Artifacts

43
Q

Our ____, clothing, and accessories are tools we use to communicate information about ourselves

A

Appearance

44
Q

T/F: Artifacts shape appearance with a great deal of flexibility

A

trueeeetruetruetrue

45
Q

What are the 5 functions of nonverbal messages?

A
  1. communicating information
  2. regulating interaction
  3. expressing and managing intimacy
  4. establish social control
  5. signaling service-task functions
46
Q

function of nonverbal messages:Using nonverbal behaviors to help clarify verbal messages and reveal attitudes and motivation

A

Communicating information

47
Q

function of nonverbal messages:using nonverbal behaviors to help manage conversational interaction

A

Regulating interaction

48
Q

function of nonverbal messages:using nonverbal behaviors to help convey attraction and closeness

A

Expressing and managing intimacy

49
Q

function of nonverbal messages:using nonverbal communication to exercise influence over other people

A

Establishing social control

50
Q

function of nonverbal behavior:using nonverbal behavior to signal close involvement between people in impersonal relationships and contexts

A

Signaling service task functions

51
Q

What segments of society typically define what nonverbal communication is appropriate for everyone?

A

most powerful

52
Q

Race, ethnicity, body shape, age, and artifacts can prompt what?

A

Prejudgment or negative stereotypes. Prejudice. Discrimination

53
Q

T/F: Prejudice is communicated non-verbally in overt ways as well as subtle ways

A

TRUEEEE

54
Q

6 guidelines for ethical nonverbal communication

A
  1. reflect real attitudes, beliefs, and feelings
  2. do not contradict the verbal message
  3. do not insult, ridicule, or demean others
  4. are not used to intimidate, coerce, or silence
  5. are those you want anyone to observe
  6. are those you want directed at you or a loved one
55
Q

5 (well, 6) ways to improve your ability to interpret nonverbal behavior

A
  1. examine how congruent or contradictory the nonverbal and verbal messages are
  2. analyze the context to interpret meaning
  3. recognize that meaning varies
  4. ask for additional information
  5. not all nonverbal behavior is intentional
  6. be aware of cultural factors
56
Q

T/F: All nonverbal behavior is intentional

A

falseeee

57
Q

Verbal and nonverbal messages that express the same meaning

A

Congruent

58
Q

Verbal and nonverbal messages that send conflicting messages

A

Contradicting

COMM 2O1 (18 decks)

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