Chapter 5 Flashcards

1
Q

Verbal communication is the _______ or ____ words or ______ we exchange

A

Writen or oral

Sounds

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2
Q

Verbal communication includes the ___________, _______, and ________ __ ______

A

Pronuciation, accent and meanings of words

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3
Q

T/F: Children from families who converse and eat meals together on a regular basis do NOT have higher self-esteem and do NOT interact better with their peers

A

False.

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4
Q

Seven Functions of Language

A
Instrumental
Regulatory
Functions to inform
Heuristic
Interactional
Personal Language
Used Imaginatively
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5
Q

Use of language to obtain what you need or desire. (One of the seven functions of language)

A

Instrumental

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6
Q

Use of language to control or regulate the behaviors of others. (One of the seven functions of language)

A

Regulatory

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7
Q

Use of language to communicate information or report facts. (One of the seven functions of language)

A

Informative

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8
Q

Use of language to acquire knowledge and understanding (One of the seven functions of language)

A

Heuristic

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9
Q

Use of language to establish and define social relationships (one of the seven functions of language)

A

Interactional

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10
Q

Use of language to express individuality and personality (one of the seven functions of language)

A

Personal language

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11
Q

Use of language to express oneself artistically or creatively (One of the seven functions of language)

A

Imaginative

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12
Q

What are the four compenents of language?

A

Phonology
Syntax
Semantics
Pragmitics

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13
Q

T/F: Every language has its own rules of grammar

A

So true

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14
Q

The study of the sounds that compose individual languages and how these sounds communicate meaning. (Also one of the four components of language)

A

Phonology

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15
Q

The rules that govern word order (One of the four compenents of language)

A

Syntax

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16
Q

The study of meaning (One of the four compenents of language)

A

Semantics

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17
Q

Field of study that emphasizes how language is used in specific situations to accomplish goals (One of the four components of language)

A

Pragmatics

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18
Q

Two examples of semantics (HINT: The types of meanings)

A

Denotative meanings

Connotative meanings

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19
Q

Literal meanings of words

A

Denotative meanings

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20
Q

Interpretive meanings of words

A

Connotative meanings

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21
Q

Branch of pragmatics that suggests that when people communicate, they do not just say things, they also do things with their words

A

Speech act theory

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22
Q

Example of speech act theory. Most common act among U.S. family contexts.

A

Nagging

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23
Q

Pragmatics requires _________ and __________ knowledge

A

Cultural and contextual

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24
Q

Pragmatics may be ________ or __________

A

Direct of indirect

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25
Q

Turn taking is an example of this

A

Conversational rules

26
Q

Define the pragmatics appropiate for the communication situation and vary by culture

A

Contextual rules

27
Q

These govern the way we communicate and vary somehwat from context to context

A

Conversational rules

28
Q

A variation of language distingushed by its vocabulary, grammar and pronunciation

A

Dialect

29
Q

Vocabulary (dialect)

A

Lexical choice

30
Q

When ________ influence several aspects of language, speakers have a specific DIALECT

A

Identities

31
Q

T/F: Men and women are more different in verbal communication

A

False

32
Q

Much of the differences between men and women’s verbal communication stem from ________, _______, and ____________

A

Power, status and expectations

33
Q

Perceptions of gender differences are influences by ___________ and ____________ factors.

A

Relational and situational factors

34
Q

T/F: Verbal communication, particularly word choice, is subject to varation by age

A

True

35
Q

The influence of shared characteristics of a group that was born and reared in the same general period

A

Cohort effect

36
Q

T/F: Most common influence is on pronunciation

A

True

37
Q

Ethnicity and race influences verbal style through ______, _____, and _____ ______

A

Syntax, accent and word choice

38
Q

T/F: Ethnic groups speak the same language with similar styles

A

Faaaallllssseee. they unique.

39
Q

A version of english that has its roots in West African, Carribean, and U.S. slave languages

A

African American Vernacular English

40
Q

The practice of language or dialect to accommodate to the communication situation

A

Code switching

41
Q

The specialized terms that develop in many professions

A

Jargon

42
Q

Those who argue that any idea can be expressed in any language and that the structure and vocabulary of the language do not influence the speaker’s perception of the world

A

Nominalists

43
Q

Those who argue that language serves not only as a way for us to voice our ideas but “is itself the shaper of ideas, the guide for the individual’s mental activity”

A

Relativists

44
Q

Idea that the language people speak determines the way they see the world (a relativist)

A

Sapir-Whorf Hypothesis

45
Q

Explores the role of power in daily interactions

A

Co-cultural theory

46
Q

_________ groups set the norm

A

Privileged

47
Q

__________ maintains and reinforces power

A

Language

48
Q

T/F: Society tends to value more male communication style

A

So false. We da best.

49
Q

Messages associates dialects and accents with __________ __________

A

Cultural attitudes

50
Q

Accents and variations set off ____________

A

Stereotypes

51
Q

T/F: Labels for others offer important messages about power relations

A

Truuuuuueee

52
Q

Use of verbal communication to attack others based upon some social category (unethical)

A

Hate speech

53
Q

Comments that reject or invalidate a positive or negative self-image of our conversational partnera

A

Disconforming communication

54
Q

Comments that validate positive self-images of others

A

Confirming communication

55
Q

Three ways to improve verbal communication “I Statements”

A

“I Statements”
Describe other person’s behavior

Describe your feelings about the other person’s behavior

Describe the consequences the other person’s behavior has for you

56
Q

Imrpove your verbal communication skills by becoming aware of the ________ language has to influence _______ _______

A

Power

other people

57
Q

The slang cards exercise showed what?

A

The language is arbitrary

58
Q

Three reasons for learning about verbal communication

A

Plays an important part in our lives

Assists us in developing relationships

Helps us create identities

Helps us accomplish every day tasks

59
Q

Influences on verbal communication

A
Gender
Age
Regionality
Ethinicity & race
Education & Occupation
60
Q

Tracey: Guess what? I earned an A on my midterm.

Lou: Wow, it must ave been an easy test.

This is an example of what kind of communication?

A

Disconfirming bc Lous is kind of an asshole

Also bc he is promoting a negative self-image fo Tracey

61
Q

Tracey: Guess what? I got an A on my midterm

Lou: That’s great. I know it’s a tough class; you deserve to be proud.

This is an example of what kind of communication?

A

Confirming bc Lou is not being an asshole (good for you Lou)

and is validating positive self-images of Tracey