Chapter 10

Question 1

The distance and aversion that people feel toward working in groups

Answer 1

Grouphate

Question 2

Groups that provide members with a sense of belonging and affection

Answer 2

Primary groups

Question 3

Groups that meet principally to solve problems

Answer 3

Secondary groups

Question 4

What are some reasons to study small group communication

Answer 4

• enhanced college performance
• enhanced career success
• enhanced personal life

Question 5

Advantage of group work is that groups often make what?

Answer 5

high quality decisions

Question 6

Advantage of group work is creativity as a result of what

Answer 6

social facilitation

Question 7

The tendency for people to work harder and do better when others are around

Answer 7

social facilitation

Question 8

Group work promotes what

Answer 8

critical thinking

Question 9

T/F: Group work is not time consuming

Answer 9

false

Question 10

T/F: group work may result in premature decisions

Answer 10

true

Question 11

T/F: group work doesnt silence divergent opinions

Answer 11

false

Question 12

T/F: group work is most satisfying when group members dominate or withdrawl

Answer 12

false

Question 13

Small group Communication: Communication among a small number of people who share a ___, who must recognize interdependence and feel _____, and who _____ their behavior

Answer 13

• share a common goal
• feel connected with eachother
• coordinate their behavior

Question 14

What is a small group of people

Answer 14

3-7

Question 15

What is an IDEAL number for a small group

Answer 15

5-7

Question 16

What distinguishes a successful group from unsuccessful groups

Answer 16

A clear goal

Question 17

Group members must exert ____ on one another for achievement of a goal

Answer 17

influence

Question 18

What are the 2 primary dimensions of communication process in small groups?

Answer 18

1. task dimension

2. relational dimension

Question 19

This dimension focuses on getting the job done

Answer 19

task dimension

Question 20

This dimension focuses on the relationships between members

Answer 20

relational dimension

Question 21

The shared expectations group members have regarding each individual’s communication behavior in the group

Answer 21

Group roles

Question 22

Roles that are directly related to the accomplishment of group goals

Answer 22

Task roles

Question 23

Roles that help establish a group’s social atmosphere

Answer 23

Relational roles

Question 24

Roles that focus more on individuals’ own interests and needs than on those of the group

Answer 24

Individual roles

Question 25

Individual roles are like what in nature?

Answer 25

Negative

Question 26

An influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes

Answer 26

Leadership

Question 27

Communication that is purpose directed

Answer 27

Strategic communication

Question 28

What is the role of communication in leadership?

Answer 28

To bring people together for a common cause-- building relationships

Question 29

A theory that assumes leaders are born, not made

Answer 29

Trait theory

Question 30

A theory that assumes leadership behaviors can be learned

Answer 30

Functional (situational) theory

Question 31

A type of leadership style where functional leadership is extended to an organizational level: all members are equal partners and share responsibility for the work of the group

Answer 31

Shared (collaborative or distributed) leadership

Question 32

Theory that asserts that a leader's manner or style determines his or her success. Different leaders have different styles, each of which might be appropriate in a certain situation.

Answer 32

Style theory

Question 33

Leader who takes charge, makes all the decisions, and dictates strategies and work tasks

Answer 33

Authoritarian leader

Question 34

Leader whose style is characterized by considerable input from group members and bases decisions on the needs and opinions of all members

Answer 34

Democratic leader

Question 35

A leadership style characterized by complete freedom for the group in making decisions. Does not attempt to direct or evaluate these decisions.

Answer 35

Laissez-faire

Question 36

A leadership style that empowers group members to work independently from the leader by encouraging group cohesion

Answer 36

Transformational leadership

Question 37

In transformational leadership theory, they have high ? and a strong ?

Answer 37

High ethical and moral standards and a strong vision for the future

Question 38

Transformational leaders challenge this and encourage

Answer 38

the status quo and encourage innovation

Question 39

Unlike charismatic leadership, transformational leaders do not need to do what?

Answer 39

They do not need to rely on strong personalities or charm to inspire unusual dedication to one person

Question 40

A leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm

Answer 40

Charismatic leadership

Question 41

Rick Pitino is what kind of leader?

Answer 41

Transformational leader

Question 42

``` These are all examples of? Initiator contributor information seeker opinion seeker information giver opinion giver elaborator coordinator energizer recorder orienter procedural technician ```

Answer 42

Small group task roles

Question 43

``` These are examples of? encourager harmonizer compromiser gatekeeper expediter standard setter group observer follower ```

Answer 43

Small group relational roles

Question 44

``` These are ex of what? aggressor blocker recognition seeker self-confessor joker dominator help seeker special-interest pleader ```

Answer 44

Small group individual roles

Question 45

Transformational leaders develop people so

Answer 45

they can function on their own

Question 46

A leadership style that seeks to ensure that other people's highest priority needs are being served in order to increase teamwork and personal involvement and not increase their own power

Answer 46

Servant leadership

Question 47

Effective small group communication creates a health balance between what

Answer 47

a healthy balance of task and relational communication

Question 48

4 communication processes that lead to task effectiveness and member satisfaction in small groups

Answer 48

1. equal participation 2. a consensus decision-making style 3. a cooperative conflict style 4. a respectful communication style

Question 49

Potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution

Answer 49

Analysis paralysis

Question 50

To generate as many ideas as possible without critiquing them

Answer 50

Brainstorm

Question 51

What is the 5 step Dewey Sequence Problem-Solving? | hint: basically the FPS development process

Answer 51

1. Define and delineate the problem 2. analyze the problem 3. identify alternative solutions 4. evaluate proposed solutions 5. choose the best solution

Question 52

What are the 4 decision phases?

Answer 52

1. FORMING 2. STORMING 3. NORMING 4. PERFORMING

Question 53

The first decision making phase: the uncertainty commonly felt in the beginning of decision making

Answer 53

Orientation: primary tension FORMING

Question 54

The second decision making phase: conflict or tension found in the conflict phase of the decision making process

Answer 54

Conflict: secondary (recurring) tension STORMING

Question 55

The third decision making phase: occurs when group members express a cooperative attitude

Answer 55

Emergence: group is ready to work together NORMING

Question 56

The fourth decision making phase: when group members reach consensus, and members feel a sense of accomplishment

Answer 56

Reinforcement: members reach consensus on a decision PERFORMING

Question 57

A negative, and potentially disastrous, group process characterized by "excessive concurrence thinking"

Answer 57

groupthink

Question 58

Steps to reduce groupthink

Answer 58

- following an established procedure - making sure adequate time is spent in discussion before reaching a decision - group members should be aware of groupthink and encourage critical evaluation of ideas

Question 59

Geographically dispersed and communicate more electronically than face to face

Answer 59

virtual teams (same time, same place same time, different place different time, same place different time, different place)

Question 60

In small groups members bring what to the table?

Answer 60

Their own identity and assumptions

Question 61

Groups establish this kind of structure with 2 types of this

Answer 61

Power structure: 1. legitimate power 2. coercive power

Question 62

The methods, including communication, by which a group accomplishes a task

Answer 62

Group processes

Question 63

T/F: Diverse groups outperform not diverse groups

Answer 63

True