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COMM 2O1 > Chapter 10 > Flashcards

Chapter 10 Flashcards

1
Q

The distance and aversion that people feel toward working in groups

A

Grouphate

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2
Q

Groups that provide members with a sense of belonging and affection

A

Primary groups

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3
Q

Groups that meet principally to solve problems

A

Secondary groups

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4
Q

What are some reasons to study small group communication

A
  • enhanced college performance
  • enhanced career success
  • enhanced personal life
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5
Q

Advantage of group work is that groups often make what?

A

high quality decisions

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6
Q

Advantage of group work is creativity as a result of what

A

social facilitation

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7
Q

The tendency for people to work harder and do better when others are around

A

social facilitation

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8
Q

Group work promotes what

A

critical thinking

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9
Q

T/F: Group work is not time consuming

A

false

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10
Q

T/F: group work may result in premature decisions

A

true

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11
Q

T/F: group work doesnt silence divergent opinions

A

false

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12
Q

T/F: group work is most satisfying when group members dominate or withdrawl

A

false

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13
Q

Small group Communication: Communication among a small number of people who share a ___, who must recognize interdependence and feel _____, and who _____ their behavior

A
  • share a common goal
  • feel connected with eachother
  • coordinate their behavior
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14
Q

What is a small group of people

A

3-7

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15
Q

What is an IDEAL number for a small group

A

5-7

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16
Q

What distinguishes a successful group from unsuccessful groups

A

A clear goal

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17
Q

Group members must exert ____ on one another for achievement of a goal

A

influence

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18
Q

What are the 2 primary dimensions of communication process in small groups?

A
  1. task dimension

2. relational dimension

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19
Q

This dimension focuses on getting the job done

A

task dimension

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20
Q

This dimension focuses on the relationships between members

A

relational dimension

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21
Q

The shared expectations group members have regarding each individual’s communication behavior in the group

A

Group roles

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22
Q

Roles that are directly related to the accomplishment of group goals

A

Task roles

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23
Q

Roles that help establish a group’s social atmosphere

A

Relational roles

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24
Q

Roles that focus more on individuals’ own interests and needs than on those of the group

A

Individual roles

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25
Q

Individual roles are like what in nature?

A

Negative

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26
Q

An influence relationship among leaders and followers who intend real changes and outcomes that reflect their shared purposes

A

Leadership

27
Q

Communication that is purpose directed

A

Strategic communication

28
Q

What is the role of communication in leadership?

A

To bring people together for a common cause– building relationships

29
Q

A theory that assumes leaders are born, not made

A

Trait theory

30
Q

A theory that assumes leadership behaviors can be learned

A

Functional (situational) theory

31
Q

A type of leadership style where functional leadership is extended to an organizational level: all members are equal partners and share responsibility for the work of the group

A

Shared (collaborative or distributed) leadership

32
Q

Theory that asserts that a leader’s manner or style determines his or her success. Different leaders have different styles, each of which might be appropriate in a certain situation.

A

Style theory

33
Q

Leader who takes charge, makes all the decisions, and dictates strategies and work tasks

A

Authoritarian leader

34
Q

Leader whose style is characterized by considerable input from group members and bases decisions on the needs and opinions of all members

A

Democratic leader

35
Q

A leadership style characterized by complete freedom for the group in making decisions. Does not attempt to direct or evaluate these decisions.

A

Laissez-faire

36
Q

A leadership style that empowers group members to work independently from the leader by encouraging group cohesion

A

Transformational leadership

37
Q

In transformational leadership theory, they have high ? and a strong ?

A

High ethical and moral standards and a strong vision for the future

38
Q

Transformational leaders challenge this and encourage

A

the status quo and encourage innovation

39
Q

Unlike charismatic leadership, transformational leaders do not need to do what?

A

They do not need to rely on strong personalities or charm to inspire unusual dedication to one person

40
Q

A leadership style in which extremely self-confident leaders inspire unusual dedication to themselves by relying upon their strong personalities and charm

A

Charismatic leadership

41
Q

Rick Pitino is what kind of leader?

A

Transformational leader

42
Q 
These are all examples of?
Initiator contributor
information seeker 
opinion seeker
information giver
opinion giver
elaborator 
coordinator 
energizer 
recorder 
orienter 
procedural technician
A

Small group task roles

43
Q 
These are examples of?
encourager
harmonizer 
compromiser
gatekeeper
expediter 
standard setter
group observer 
follower
A

Small group relational roles

44
Q 
These are ex of what?
aggressor 
blocker
recognition seeker
self-confessor 
joker
dominator 
help seeker 
special-interest pleader
A

Small group individual roles

45
Q

Transformational leaders develop people so

A

they can function on their own

46
Q

A leadership style that seeks to ensure that other people’s highest priority needs are being served in order to increase teamwork and personal involvement and not increase their own power

A

Servant leadership

47
Q

Effective small group communication creates a health balance between what

A

a healthy balance of task and relational communication

48
Q

4 communication processes that lead to task effectiveness and member satisfaction in small groups

A
  1. equal participation
  2. a consensus decision-making style
  3. a cooperative conflict style
  4. a respectful communication style
49
Q

Potential pitfall in small group interaction; occurs when excessive analysis prevents a group from moving toward a solution

A

Analysis paralysis

50
Q

To generate as many ideas as possible without critiquing them

A

Brainstorm

51
Q

What is the 5 step Dewey Sequence Problem-Solving?

hint: basically the FPS development process

A
  1. Define and delineate the problem
  2. analyze the problem
  3. identify alternative solutions
  4. evaluate proposed solutions
  5. choose the best solution
52
Q

What are the 4 decision phases?

A
  1. FORMING
  2. STORMING
  3. NORMING
  4. PERFORMING
53
Q

The first decision making phase: the uncertainty commonly felt in the beginning of decision making

A

Orientation: primary tension

FORMING

54
Q

The second decision making phase: conflict or tension found in the conflict phase of the decision making process

A

Conflict: secondary (recurring) tension

STORMING

55
Q

The third decision making phase: occurs when group members express a cooperative attitude

A

Emergence: group is ready to work together

NORMING

56
Q

The fourth decision making phase: when group members reach consensus, and members feel a sense of accomplishment

A

Reinforcement: members reach consensus on a decision

PERFORMING

57
Q

A negative, and potentially disastrous, group process characterized by “excessive concurrence thinking”

A

groupthink

58
Q

Steps to reduce groupthink

A
  • following an established procedure
  • making sure adequate time is spent in discussion before reaching a decision
  • group members should be aware of groupthink and encourage critical evaluation of ideas
59
Q

Geographically dispersed and communicate more electronically than face to face

A

virtual teams

(same time, same place
same time, different place
different time, same place
different time, different place)

60
Q

In small groups members bring what to the table?

A

Their own identity and assumptions

61
Q

Groups establish this kind of structure with 2 types of this

A

Power structure:

  1. legitimate power
  2. coercive power
62
Q

The methods, including communication, by which a group accomplishes a task

A

Group processes

63
Q

T/F: Diverse groups outperform not diverse groups

A

True

COMM 2O1 (18 decks)

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