Chapter 4 Flashcards

You may prefer our related Brainscape-certified flashcards:
1
Q

base station

A

Any radio hardware containing a transmitter and receiver that is located in a fixed place

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

cellular telephone

A

A low-power portable radio that communicates through an interconnected series of repeated stations called “cells”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

channel

A

An assigned frequency or frequencies that are used to carry voice and/or data communications

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

close-ended questions

A

Questions that can be answered in short or single word responses

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

communication

A

The transmission of information to another person-verbally or through body language

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

cultural imposition

A

When one person imposes his or her beliefs, values, and practices on another because he or she believes his or her ideals are superior

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

dedicated line

A

A special telephone line that is used for specific point-to-point communications; also known as a “hot line”

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

documentation

A

The written portion of the EMT’s patient interaction. This becomes part of the patient’s permanent medical record.

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

duplex

A

The ability to transmit and receive simultaneously

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

ethnocentrism

A

When a person considers his or her own cultural values as more important when interacting with people of a different culture

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

Federal Communications Commission (FCC)

A

The federal agency that has jurisdiction over interstate and international telephone and telegraph services and satellite communications, all of which may involve EMS activity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

MED channels

A

VHF and UHF channels that the Federal Communications Commission has disignated exclusively for EMS use

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

mobile data terminals (MDT)

A

Small computer terminals inside ambulances that directly receive data from the dispatch center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

noise

A

Anything that dampens or obscures the true meaning of a message

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

open-ended questions

A

Questions for which the patient must provide detail to give an answer

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

paging

A

The use of a radio signal and a voice or digital message that is transmitted to pagers (“beepers”) or desktop monitor radios

17
Q

patient care report (PCR)

A

The legal document used to record all patient care activities. This report has direct patient care functions but also administrative and quality control functions. PCRs are also known as prehospital care reports.

18
Q

proxemics

A

The study of space between people and its effects on communication

19
Q

rapport

A

A trusting relationship that you build with your patient

20
Q

repeater

A

A special base station radio that receives messages and signals on one frequency and then automatically retransmits them on a second frequency

21
Q

scanner

A

A radio receiver that searches or “scans” across several frequencies until the message is completed; the process is then repeated.

22
Q

simplex

A

Single-frequency radio; transmissions can occur in either direction but not simultaneously in both; when one party transmits, the other can only receive, and the party that is transmitting is unable to receive.

23
Q

standing orders

A

Written documents, signed by the EMS system’s medical director, that outline specific directions, permissions, and sometimes prohibitions regarding patient care; also called protocols

24
Q

telemetry

A

A process in which electronic signals are converted into coded, audible signals; these signals can then be transmitted by radio or telephone to a receiver with a decoder at the hospital

25
Q

therapeutic communication

A

Verbal and nonverbal communication techniques that encourage patients to express their feelings and to achieve a positive relationship

26
Q

trunking

A

Telecommunication systems that allow a computer to maximize utilization of a group of frequencies

27
Q

UHF (ultra-high frequency)

A

Radio frequencies between 300 and 3,000 MHz

28
Q

VHF (very high frequency)

A

Radio frequencies between 30 and 300 MHz; the VHF spectrum is further divided into “high” and “low” bands.