Chapter 3 Flashcards
Evaluative statements or judgements concerning objects, people, or events
attitudes
The opinion or belief segment of an attitude
cognitive component
The emotional or feeling segment of an attitude
affective component
An intention to behave in a certain toward someone or something
behavioral component
Any incompatibility between two or more attitudes or between behavior and attitudes
cognitive dissonance
A positive feeling about one’s job resulting from an evaluation of its characteristics
job satisfaction
The degree to which an employee identifies with a particular organization and its goals and wishes to maintain membership in the organization
organizational commitment
The degree to which a person identifies with a job, actively participates in it, and considers performance important to self-worth
job involvement
Employees’ belief in the degree to which they affect their work environment, their competence, the meaningfulness of their job, and their autonomy in their work
psychological empowerment
The degree to which employees believe an organization values their contribution and cares about their well-being
perceived organizational support
The degree to which people in a country accept that power in situations and organizations is distributed unequally
power distance
An employee’s involvement with, satisfaction with, and enthusiasm for the work he or she does
employee engagement
Believing in one’s inner worth and basic competence
core self-evaluation
An organization’s self-regulated actions to benefit society or the environment beyond what is required by law
corporate social responsibility
dissatisfaction expressed through behavior directed toward leaving the organization
exit
