Chapter 10 Flashcards
a group that interacts primarily to share information, make decisions, and help each group member perform within his or her area of responsibility
work group
a group whose individual efforts result in performance that is greater than the sum of the individual inputs
work team
groups of 5 to 12 employees from the same department who meet for a few hours each week to discuss ways of improving quality, efficiency, and the work environment
problem-solving teams
groups of 10 to 15 employees who take on the responsibilities of their former supervisors
self-managed work teams
employees from about the same hierarchical level but from different work areas who come together to accomplish a task
cross-functional teams
teams that use computer technology to tie together physically dispersed members in order to achieve a common goal
virtual teams
a collection of two or more interdependent teams that share a superordinate goal; a team of teams
multiteam system
the degree to which members of a work unit share a common demographic attribute, such as age, sex, race, educational level, or length of service in an organization, and the impact of this attribute on turnover
organizational demography
a team characteristic of reflecting on and adjusting the master plan when necessary
reflexivity
a team’s collective belief that they can succeed at their tasks
team efficacy
a situation when team members are emotionally attached to one another and motivated toward the team because of their attachment
team cohesion
team members’ knowledge and beliefs about how the work gets done by the team
mental model
a team member’s affinity for and sense of belongingness to his or her team
team identity
Every work team relies on ___________________.
Adequate resources because scarcity of resources reduces the ability of a team to perform effectively and achieve its goals.
A personality trait that measures an individual’s ability to adjust his or her behavior to external, situational factors.
self-monitor
