Chapter 2: Personnel Training Flashcards
Explain the difference between a person who can complete a particular procedure competently and one who can complete the same procedure proficiently.
A proficient person has practiced the procedure until they can perform the procedure consistently with accuracy and efficiency.
The competent person is knowledgeable about the procedure and is able to perform the procedure to an acceptable standard, but lacks the consistent finesse that has been acquired by the proficient person.
Define training.
The process of bringing a person to an agreed standard of competency or proficiency by instruction an/or practice.
List 3 outcomes that can be provided by a high-quality training program.
1- Enhanced research outcomes
2- Reliable animal welfare standards
3- A basic foundation of knowledge
4- Reinforcement of previous training objectives
5- Opportunities to build upon information and skills
List 3 federal mandates and guidelines which require employees who work with animals to be adequately trained to carry out animal-related procedures.
1- Animal Welfare Acr
2- PHS Policy
3- Guide for the Care and Use of Laboratory Animals
What is the first step in determining if training is a viable solution?
The root cause of an issue or problem.
True or False
Training cannot increase job satisfaction.
False
True or False
Training can increase employee’s efficiency.
True
True or False
A training program can be used to reinforce previous training objectives.
True
True or False
All training for the animal care facility must be developed in-house.
False
Name 3 problems that are unlikely to be solved by training.
1- Bad attitudes
2- Inappropriate behaviors
3- Problems caused by ineffective processes
4- Problems created by poor management
Identify 3 topics for which animal care staff must receive training.
1- Regulatory requirements
2- Practices for animal welfare
3- Species-specific biological information
4- Facility procedures
List 3 topics for which anyone working with or around animals must receive training.
1- Occupational health and safety
2- Disaster preparedness
3- Reporting of animal welfare concerns
Who is responsible for ensuring that everyone who works with animals has been adequately trained to meet animal welfare standards?
The principal investigator and the IACUC
Why should administrative staff receive information about the institution’s commitment to animal welfare and the value of the research program?
So that they can support the facilities more effectively.
Describe the two roles involved in an effective communication process.
1- One person sends a message, which may be real; visual with body language; gestures; or expressions; or written
2- The other person must understand the message