Chapter 10 Flashcards

1
Q

the process of attracting, developing, and maintaining a high-quality workforce.

A

Human resource management (HRM)

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2
Q

the economic value of people with job relevant abilities, knowledge, ideas, energies, and commitments.

A

Human capital

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3
Q

mobilizes human capital to implement organizational strategies.

A

Strategic human resource management

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4
Q

occurs when someone is denied a job or job assignment for non-jobrelevant reasons.

A

Job discrimination

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5
Q

the right to employment and advancement without regard to race, sex, religion, color, or national origin.

A

Equal employment opportunity (EEO)

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6
Q

an effort to give preference in employment to women and minority group members.

A

Affirmative action

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7
Q

employment criteria justified by capacity to perform a job.

A

Bona fide occupational qualifications are

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8
Q

the right to privacy on and off the job.

A

Employee privacy

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9
Q

occurs when men and women are paid differently for doing equal work.

A

Pay discrimination

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10
Q

penalizes a woman in a job or as a job applicant for being pregnant.

A

Pregnancy discrimination

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11
Q

penalizes an employee in a job or as a job applicant for being over the age of 40.

A

Age discrimination

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12
Q

the exchange of value between what the individual and the employer offer in the employment relationship.

A

employee value proposition, or EVP

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13
Q

the match of individual skills, interests, and personal characteristics with the job.

A

Person-job fit

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14
Q

the match of individual values, attitudes, and behavior with the organizational culture.

A

Person-organization fit

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15
Q

a set of activities designed to attract a qualified pool of job applicants.

A

Recruitment

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16
Q

provide job candidates with all pertinent information about a job and organization.

A

Realistic job previews

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17
Q

choosing whom to hire from a pool of qualified job applicants.

A

Selection

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18
Q

means that a selection device gives consistent results over repeated measures.

A

Reliability

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19
Q

means that scores on a selection device have demonstrated links with future job performance.

A

Validity

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20
Q

examines how job candidates handle simulated work situations.

A

assessment center

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21
Q

evaluates applicants as they perform actual work tasks.

A

Work sampling

22
Q

systematically influences the expectations, behavior, and attitudes of new employees.

A

Socialization

23
Q

familiarizes new employees with jobs, coworkers, and organizational policies and services.

A

Orientation

24
Q

occurs as an experienced person offers performance advice to a less-experienced person.

25
assigns early-career employees as protégés to more senior ones.
Mentoring
26
younger and newly hired employees mentor senior executives, often on latest developments with digital technologies.
reverse mentoring
27
the process of formally evaluating performance and providing feedback to a jobholder.
Performance review or appraisal
28
uses a checklist of traits or characteristics to evaluate performance.
graphic rating scale
29
uses specific descriptions of actual behaviors to rate various levels of performance.
behaviorally anchored rating scale (BARS)
30
keeps a log of someone’s effective and ineffective job behaviors.
critical-incident technique
31
includes superiors, subordinates, peers, and even customers in the appraisal process.
360 degree feedback
32
compares one person’s performance with that of others.
multiperson comparison
33
the process of managing how a person grows and progresses in a career.
Career development
34
the process of matching career goals and individual capabilities with opportunities for their fulfillment.
Career planning
35
involves balancing career demands with personal and family needs.
Work-life balance
36
hired on temporary contracts and are not part of the organization’s permanent workforce.
Independent contractors
37
work as needed and part-time, often on a longer-term basis.
Contingency workers
38
awards pay increases in proportion to performance contributions.
Merit pay
39
plans provide one-time payments based on performance accomplishments.
Bonus pay
40
distributes to employees a proportion of net profits earned by the organization.
Profit sharing
41
allows employees to share in cost savings or productivity gains realized by their efforts.
Gain sharing
42
give the right to purchase shares at a fixed price in the future.
Stock options
43
nonmonetary forms of compensation such as health insurance and retirement plans.
Fringe benefits
44
help employees achieve better work-life balance.
Family-friendly benefits
45
allow choice to personalize benefits within a set dollar allowance.
Flexible benefits programs
46
help employees cope with personal stresses and problems.
Employee assistance programs
47
an organization that deals with employers on the workers’ collective behalf.
labor union
48
a formal agreement between a union and an employer about the terms of work for union members.
labor contract
49
the process of negotiating, administering, and interpreting a labor contract.
Collective bargaining
50
pay new hires less than workers already doing the same jobs with more seniority.
Two-tier wage systems