Chapter 10 Flashcards

1
Q

the process of attracting, developing, and maintaining a high-quality workforce.

A

Human resource management (HRM)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
2
Q

the economic value of people with job relevant abilities, knowledge, ideas, energies, and commitments.

A

Human capital

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
3
Q

mobilizes human capital to implement organizational strategies.

A

Strategic human resource management

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
4
Q

occurs when someone is denied a job or job assignment for non-jobrelevant reasons.

A

Job discrimination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
5
Q

the right to employment and advancement without regard to race, sex, religion, color, or national origin.

A

Equal employment opportunity (EEO)

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
6
Q

an effort to give preference in employment to women and minority group members.

A

Affirmative action

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
7
Q

employment criteria justified by capacity to perform a job.

A

Bona fide occupational qualifications are

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
8
Q

the right to privacy on and off the job.

A

Employee privacy

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
9
Q

occurs when men and women are paid differently for doing equal work.

A

Pay discrimination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
10
Q

penalizes a woman in a job or as a job applicant for being pregnant.

A

Pregnancy discrimination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
11
Q

penalizes an employee in a job or as a job applicant for being over the age of 40.

A

Age discrimination

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
12
Q

the exchange of value between what the individual and the employer offer in the employment relationship.

A

employee value proposition, or EVP

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
13
Q

the match of individual skills, interests, and personal characteristics with the job.

A

Person-job fit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
14
Q

the match of individual values, attitudes, and behavior with the organizational culture.

A

Person-organization fit

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
15
Q

a set of activities designed to attract a qualified pool of job applicants.

A

Recruitment

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
16
Q

provide job candidates with all pertinent information about a job and organization.

A

Realistic job previews

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
17
Q

choosing whom to hire from a pool of qualified job applicants.

A

Selection

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
18
Q

means that a selection device gives consistent results over repeated measures.

A

Reliability

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
19
Q

means that scores on a selection device have demonstrated links with future job performance.

A

Validity

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
20
Q

examines how job candidates handle simulated work situations.

A

assessment center

How well did you know this?
1
Not at all
2
3
4
5
Perfectly
21
Q

evaluates applicants as they perform actual work tasks.

A

Work sampling

22
Q

systematically influences the expectations, behavior, and attitudes of new employees.

A

Socialization

23
Q

familiarizes new employees with jobs, coworkers, and organizational policies and services.

A

Orientation

24
Q

occurs as an experienced person offers performance advice to a less-experienced person.

A

Coaching

25
Q

assigns early-career employees as protégés to more senior ones.

A

Mentoring

26
Q

younger and newly hired employees mentor senior executives, often on latest developments with digital technologies.

A

reverse mentoring

27
Q

the process of formally evaluating performance and providing feedback to a jobholder.

A

Performance review or appraisal

28
Q

uses a checklist of traits or characteristics to evaluate performance.

A

graphic rating scale

29
Q

uses specific descriptions of actual behaviors to rate various levels of performance.

A

behaviorally anchored rating scale (BARS)

30
Q

keeps a log of someone’s effective and ineffective job behaviors.

A

critical-incident technique

31
Q

includes superiors, subordinates, peers, and even customers in the appraisal process.

A

360 degree feedback

32
Q

compares one person’s performance with that of others.

A

multiperson comparison

33
Q

the process of managing how a person grows and progresses in a career.

A

Career development

34
Q

the process of matching career goals and individual capabilities with opportunities for their fulfillment.

A

Career planning

35
Q

involves balancing career demands with personal and family needs.

A

Work-life balance

36
Q

hired on temporary contracts and are not part of the organization’s permanent workforce.

A

Independent contractors

37
Q

work as needed and part-time, often on a longer-term basis.

A

Contingency workers

38
Q

awards pay increases in proportion to performance contributions.

A

Merit pay

39
Q

plans provide one-time payments based on performance accomplishments.

A

Bonus pay

40
Q

distributes to employees a proportion of net profits earned by the organization.

A

Profit sharing

41
Q

allows employees to share in cost savings or productivity gains realized by their efforts.

A

Gain sharing

42
Q

give the right to purchase shares at a fixed price in the future.

A

Stock options

43
Q

nonmonetary forms of compensation such as health insurance and retirement plans.

A

Fringe benefits

44
Q

help employees achieve better work-life balance.

A

Family-friendly benefits

45
Q

allow choice to personalize benefits within a set dollar allowance.

A

Flexible benefits programs

46
Q

help employees cope with personal stresses and problems.

A

Employee assistance programs

47
Q

an organization that deals with employers on the workers’ collective behalf.

A

labor union

48
Q

a formal agreement between a union and an employer about the terms of work for union members.

A

labor contract

49
Q

the process of negotiating, administering, and interpreting a labor contract.

A

Collective bargaining

50
Q

pay new hires less than workers already doing the same jobs with more seniority.

A

Two-tier wage systems