BS4- Case And Effect Of Change Flashcards
State four causes of change
Social change
Change in market demand
Failure
Cost cutting
Explain the difference between internal and external change, use an example in each
Internal- changes initiated by the business, e.g restructuring, delayering
External- changes from outside the business, e.g social trends, economic conditions
Explain, with an example, what is meant by catastrophic/ crisis change
It’s is having to change due to something unseen and dramatic happening
Explain with an example, what is meant by strategic, operational, tactical change
Strategical change- the implementing of changes to important characteristics of a business, for instance in response to new market threats or opportunities.
Operational change- a change to any Process which affects the procedures, scheduled operations activities
Tactical change- Management layers over project management and the organizations project process
Choose a business scenario where change has occurred. Identify three drivers of the change
In 1981. Titis he always appointed a new chairman. This was an example of internal change.
One reason was the company was extremely inefficient
A second reason was valuable resources were being company and the directory’s wanted things to change
There were unprofitable roots that they were taking
Identify three barriers to change
Ineffective communication
Resistance to change
Strategic short comings
Outline why employees are often resistant to change
Workers don’t typically like change as they get into habits and a roteen of day to day life.
Identify two impacts of employees being a barrier to change
If the employees don’t want change it can be very hard to make happen
It can fully stop the change
State two ways that a business can overcome the issue of employees being a barrier to change
Can give them no choice
Can insentivose them to try and get them on board
Outline how communication with employees may help a business to successfully implement change
If they keep communication then they will feel as through they are involved and putting ideas in therefore be more motivated to go through with it
Choose a business scenario where change has occurred. Identify two reasons that this change is required.
They will need to use this when the employees are scarred about job loss, this will reassure them
It is also needed when employees don’t want to change from there old ways
