6.2 Diversity and Inclusion

Question 1

Definition and features of diversity

Answer 1

• Presence of differences within the project or community
• Provide unique perspectives
• Create and demonstrate inclusive and positive working environment
• Everyone deserves equal treatment
• Specific characteristics - age, disability, sex, marital status, pregnancy, maternity, race, religion, belief, sexual orientation

Question 2

Positive impact of diversity

Answer 2

• Improved engagement and communication in team
• Reduces conflict and issues
• Greater range of voices and opinions, more well rounded outcomes
• Improved collaboration and idea generation through positive conflict
• Leads to optimised outputs, processes, and decisions
• Increased motivation and retention
• Better adaptability
• Wide-ranging skills
• Resilient community

Question 3

Definition and features of effective leadership

Answer 3

• Demonstrate diversity by valuing all input
• Encourage respectful challenges with aim of achieving best solution
• Seek to make team members comfortable and champion differences

Question 4

Examples of biases

Answer 4

• Explicit / conscious
• Implicit / unconscious

Question 5

What does bias have an impact on?

Answer 5

• Decision making
• Team dynamics and trust
• Performance and opportunities for self and others

Question 6

How to reduce or remove bias

Answer 6

• Self-reflection
• Adapting behaviours
• Training
• Standardised processes
• Flexible communication
• Active listening
• Inclusive environment
• Encouraging feedback