1.2 Transition Management Flashcards
1
Q
Transition management definition
A
Process of commissioning, acceptance, and handover of outputs into BAU, ending with project closure
2
Q
Contents of transition plan
A
- Acceptance of relevant documentation
- Signed certificates of approval by Sponsor
- Formal transfer of responsibility and ownership
3
Q
Requirements for successful transition
A
- Early planning
- Understand BAU
- Communication
- Risk management
- Quality assurance
- Training & support
- Monitoring & feedback
- Compliance & documentation
- Objectives alignment
4
Q
Considerations of change impact analysis
A
- Organisational impact
- Feelings about change
- Knowledge or skills gaps
5
Q
Process of change impact analysis
A
- Define the change
- Identify impacted areas
- Evaluate the impact
- Plan
6
Q
Benefits of knowledge transfer
A
- Enhancing organisational capability
- Inform future decisions
- Culture of continuous improvement
- Knowledge of risk management
- Cost efficiency (avoiding repetition of mistakes)
- Facilitates smooth transition
- Knowledge based culture
- Stakeholders informed and engaged
7
Q
Progressive implementation stages
A
- Launch - ‘What is this?’
- Experimentation - ‘I tried it once’
- Practising - ‘I sometimes use it’
- Embedded - ‘It’s how we do things now’
8
Q
Stakeholder engagement considerations for a transition plan
A
- Identify stakeholders (and interests/concerns)
- Strategic alignment
- Detail roles and responsibilities
- Establish clear, open communication
- Communicate benefits
- Articulate risks
- Stakeholder input
- Seek consensus
- Document agreements
- Regular communication of updates
- Review and reflect
9
Q
Transition management - Impact of lifecycle
A
- Linear - continuous monitoring of progress, aligning deliverables against expectations, outputs available in transition phase
- Iterative - evolutionary development allows user input, outputs available after each timebox
