3.6.1 Causes and Effects of Change Flashcards
1
Q
Change management
A
Involves the process that ensures a business responds to the environment in which it operates.
2
Q
Internal causes of change
A
Arise from factors within the control of the business.
- New leadership
- New ownership
- Poor business performance
- Adjusting organisational structure/size
3
Q
External causes of change
A
Arise from factors outside the control of the business.
- Competitors actions
- Economic environment
- Technological change
- Political and legal changes
- Consumer tastes and preferences
4
Q
What does change effect?
A
1) Competitiveness
2) Financial performance
3) Productivity
4) Stakeholders
5
Q
Transformational change
A
The ability to implement a vision through radical policies and strategies to bring about a positive change.
6
Q
Approaches to change: step change
A
Significant and rapid
7
Q
Approaches to change: incremental change
A
Change occurs over a period of time in incremental small stages.
