10.5, Employee Assistance Flashcards
The purpose of the ______________ is to prevent and/or lessen the potential negative emotional or physical impact a critical incident or unsafe practice can have on a departmental employee and their family by providing emotional support, information, guidance, and assistance.
Peer Support Program
HPM 10.5, Chapter 2
A _____________ is any event, on duty or off duty, involving actual or threatened death or serious injury, which has the potential to create a sense of fear, helplessness, horror, or general distress.
Critical incident
HPM 10.5, Chapter 2
True or False: the Peer Support Program is a confidential program.
True
HPM 10.5, Chapter 2
If a Peer Support Program volunteer obtains information suggesting that an employee may be an immediate danger to him/herself or others, who shall be immediately notified?
1) The employee’s commander
2) A supervisor at the Office of Employment Safety and Assistance
(HPM 10.5, Chapter 2)
True or False: a supervisor’s approval is required before an employee may contact a Peer Support Program volunteer for assistance.
False
HPM 10.5, Chapter 2
True or False: if a specific Peer Support Program volunteer is requested by an employee, every effort should be made to contact that particular peer.
True
HPM 10.5, Chapter 2
A responding Peer Support Program volunteer should be of a/an ___________ rank/classification than the involved employee.
Equal or higher
HPM 10.5, Chapter 2
An off-duty Peer Support Program volunteer will be allowed up to ______ hours of compensating time off (CTO) when approved by the volunteer’s commander.
Four hours
HPM 10.5, Chapter 2
The _________________ provides critical incident stress management, funeral planning, and other forms of support services as needed to the command and family of any CHP employee who is killed or seriously injured.
Critical Incident Response Team
HPM 10.5, Chapter 5
After business hours, the Critical Incident Response Team may be contacted through ____________.
Emergency Notification and Tactical Alert Center (ENTAC)
HPM 10.5, Chapter 5
The purpose of the _____________ is to reduce the effects of post-trauma stress by providing an opportunity for discussion of the employee’s emotional and physical reaction(s) to the critical incident.
Critical Incident Stress Debriefing
HPM 10.5, Chapter 6
True or False: a Critical Incident Stress Debriefing is not intended to be a tactical critique, and no documentation shall be kept by any party.
True
HPM 10.5, Chapter 6
With the exception of a _________ incident, an employee’s attendance during a Critical Incident Stress Debriefing is voluntary.
Shooting
HPM 10.5, Chapter 6
If approved, an employee involved in a critical incident may be granted up to _______ days of paid administrative time off following the incident.
Five days
HPM 10.5, Chapter 6
Employees involved in shooting incidents shall be referred to a Critical Incident Stress Debriefing within _______ hours of the incident.
72 hours
HPM 10.5, Chapter 6
True or False: persons involved in a critical incident (but not employed by the CHP) may participate in a Critical Incident Stress Debriefing.
True
HPM 10.5, Chapter 6
True or False: immediate family members of persons involved in a critical incident may participate in a Critical Incident Stress Debriefing.
False
HPM 10.5, Chapter 6
The purpose of the ______________ is to provide emotional support, resources, and other types of assistance for departmental employees and/or their family members who have been diagnosed with cancer.
Cancer Survivor Support Group
HPM 10.5, Chapter 7
The Cancer Survivor Support Group is administered by the _________________.
Office of Employee Safety and Assistance
HPM 10.5, Chapter 7
