10.10, Performance Appraisal

Question 1

Performance appraisals must be __________, ____________, and __________ in order to achieve the purpose and objectives of the performance appraisal system.

Answer 1

Consistent, timely, and unbiased

HPM 10.10, Chapter 1

Question 2

A _________ task is defined as one that must be performed at a level that meets established performance standards.

Answer 2

Critical task

HPM 10.10, Chapter 1

Question 3

The ____________ is a desire to “play it safe” or avoid giving extreme ratings (either good or poor).

Answer 3

Central tendency effect

HPM 10.10, Chapter 1

Question 4

The ___________ is a tendency to allow an employee’s performance of one critical task of performance factor to influence the rating for all the other tasks.

Answer 4

Halo effect

HPM 10.10, Chapter 1

Question 5

The purpose of the _______________ is to establish and implement a departmental program to develop future leaders.

Answer 5

Leadership Development Plan

HPM 10.10, Chapter 2

Question 6

What form was developed as a tool to assist departmental employees with the identification and development of recognized leadership competencies?

Answer 6

CHP 14, Leadership Development Plan

HPM 10.10, Chapter 2

Question 7

A CHP 14, Leadership Development Plan, should be retained by the command in the employee’s field personnel file for a period of ________ from the original date of discussion.

Answer 7

One year

HPM 10.10, Chapter 2

Question 8

How many critical tasks are listed on the CHP 100 and CHP 118 for officers?

Answer 8

Eight

HPM 10.10, Chapter 3

Question 9

What are the possible ratings for any given critical task on the CHP 100?

Answer 9

Excellent, proficient, and needs improvement

HPM 10.10, Chapter 3

Question 10

What are the possible ratings for any given critical tasks on the CHP 118 for officers?

Answer 10

Excellent, proficient, and deficient

HPM 10.10, Chapter 3

Question 11

Who acts as the CHP 100/118 reviewer?

Answer 11

The next level of management above the rater (lieutenant or captain).

(HPM 10.10, Chapter 3)

Question 12

Who acts as the CHP 100/118 rater?

Answer 12

The officer’s immediate supervisor

HPM 10.10, Chapter 3

Question 13

What is required to substantiate a rating of “excellent” or “deficient” on the CHP 118?

Answer 13

Documented evidence

HPM 10.10, Chapter 3

Question 14

The supervisor ____________ (should/shall) review previous CHP 100 forms to identify work performance trends.

Answer 14

Should

HPM 10.10, Chapter 3

Question 15

True or False: a rating of “deficient” on a probationary officer’s CHP 118 is grounds for rejection during probation.

Answer 15

True

HPM 10.10, Chapter 3

Question 16

Are an officer’s CHP 100 forms forwarded to the new command upon promotion to sergeant?

Answer 16

No

HPM 10.10, Chapter 3

Question 17

Supervisor comments are mandatory for ratings of ________ or ________ on the CHP 100.

Answer 17

“Excellent” or “Needs Improvement”

HPM 10.10, Chapter 3

Question 18

CHP 100 forms are maintained for a period of _______ years.

Answer 18

Five years (in a separate folder adjacent to the field personnel folder)

(HPM 10.10, Chapter 3)

Question 19

What five elements must be included in an action plan to address a performance deficiency (interim reporting)?

Answer 19

1) Discuss of specific problem areas
2) Description of performance objectives set
3) Methods outlined to reach objectives
4) Controls involved
5) Timeframes for follow-up

(HPM 10.10, Chapter 3)

Question 20

What is the next step when an officer (or other employee) fails to respond to interim reporting?

Answer 20

Adverse action

HPM 10.10, Chapter 3

Question 21

Sergeants are assigned monthly critical task ratings using a three-point rating system on the ___________ form.

Answer 21

CHP 112, Management Summary

HPM 10.10, Chapter 4

Question 22

The __________ form is used to document performance for probationary and permanent sergeants.

Answer 22

CHP 118S, Performance Appraisal - Sergeant

HPM 10.10, Chapter 4

Question 23

A sergeant’s performance is rated in _______ critical tasks on the CHP 118S.

Answer 23

Ten

HPM 10.10, Chapter 4

Question 24

Upon request by the sergeant, promotional readiness shall be documented on the ___________ form.

Answer 24

CHP 131, Promotional Development Assessment

HPM 10.10, Chapter 4

Question 25

What are the three ratings that may be assigned for each critical task for sergeants?

Answer 25

1) Excellent
2) Proficient
3) Deficient

(HPM 10.10, Chapter 4)

Question 26

Probationary sergeants (and officers) shall receive written performance appraisals within _____ days of the end of 4 months, 8 months, and 12 months.

Answer 26

10 days

HPM 10.10, Chapter 4

Question 27

When an officer or sergeant is off duty for _________ days or more because of illness, injury, or leave of absence, the annual performance appraisal will be extended three additional months after returning to work.

Answer 27

30 consecutive days

HPM 10.10, Chapter 4