WORKPLACE VIOLENCE

Question 1

Employees shall notify their __ ___ as soon as possible of any potentially violent situation or any threat, assault or violent act (as defined) toward an employee by any individual.
In most instances, the supervisor who is made aware of any such problem shall prepare an ___ ___ REPORT.
It shall be the supervisor’s responsibility to determine whether the affected __ ___ should be immediately notified, based on the apparent __ of the situation.
The department will take the steps it deems necessary to immediately __ and __ the problem.

Answer 1

Immediate supervisor 
UNUSUAL INCIDENT REPORT
Section commander
Seriousness
Address and remedy

Question 2

REPORTING:

1. In a critical or emergency situation in which a serious threat or injury occurs or is likely, or, if need of immediate assistance, CONTACT ___ IMMEDIATELY AND BUILDING SECURITY.
2. In all other situations of workplace violence, any employee who believes that they have been subjected to workplace violence, shall report the incident to their supervisor ___, and in no event later than ___ days after the incident occurred. In any situation that the employee’s immediate supervisor was involved in the incident of workplace violence, the employee shall report to the ___, ___ or ___ head.
3. Any supervisor who receives notice of workplace violence will clearly and promptly report the incident to his/her ___, ___ or ___ head, who in turn will notify a representative of the ___ ___ Department.
   * Supervisor’s, Managers or Department Heads associated with the safety forces, either police or fire, should, upon receipt of a report of workplace violence, contact the ___ ___ in addition to the __ ___ Director.
4. Managers, Commissioners, or Department heads should also notify the ___ ___ Department of all perceived violations of ___ statutes and ordinances.
5. When an employee requests or has been granted a court order against an alleged aggressor, he or she is encouraged to include their ___. Also, the employee is encouraged to provide a __ of the order to their Manager, Commissioner or Department head.
6. The Complaining Party or the City Official shall reduce it to ___.

Answer 2

CONTACT 911

promptly…10 days…Manager, Commission, or Department head

Manager, Commission, or Department head…Human Resources Department

Safety Director…Human Resources Director

Toledo Police Department…criminal

workplace…copy

writing

Question 3

RESPONSIBILITIES:

1. Upon report of an incident of workplace violence, the Manager, Commissioner or Department head shall, in conjunction with __ ___, conduct an ___ into the matter. The investigation shall be conducted in a f__, c__, i__ and s__ manner. Their responsibilities will include:
   i. Determining the v__ and/or s__ of the incident involved;
   ii. The appropriate r__ or d__ action necessary and;
   iii. Compiling a ___ report outlining the o__ of their investigation and, as might be necessary, any c__ action taken, both regarding the present incident and measures taken to ___ future like instances.
2. The employee shall be notified of the ___ of the investigation and the w__ report will be made available to him or her upon request.
3. In the event of an incident of workplace violence, ___ ___ shall inform affected employees of their c__ options, if they are necessary and available.
   i. A Manager, Commissioner or Department head shall take p__ steps, including r__ of employees to counseling in cases where violence has not yet occurred but is seen reasonably potential.

Answer 3

Human Resources…investigation…fair, confidential, impartial and speedy manner

veracity and/or severity

appropriate response and disciplinary action

written report…outlining the outcome…corrective action taken…prevent future like instances

results…written report

Human Resources…counseling options

preventative steps, including referral of counseling

Question 4

DISCIPLINE:
A. City employees who are found to violate this policy will be subject to ___ action, up to and including termination of employment. Persons involved may be also subject to c__ and c__ liability. Any disciplinary action will be taken pursuant to any applicable c__ b__ agreement or Toledo Municipal Code Section ___ as applicable.
B. An employee accused of violating this Policy may be removed from his or her w__, pending completion of an ___, if their Manager, Commissioner, or Department head believes that the continued p__ of the employee represents a d__ to himself/herself, other employees or non-employees.
i. An employee may be authorized to return to work upon approval form the __ ___ Director.
C. Employees who knew of information about workplace violence or have reason to believe that violence may occur at or in connection with any activities of the City of Toledo, but who do not act consistently with the Policy, may be subject to __, up to and including termination.

Answer 4

disciplinary action…civil and criminal…collective bargaining agreement…2101

workplace…investigation…continued presence…danger

Human Resources Director

discipline

Question 5

NON-RETALIATION:
A. This policy prohibits retaliation or harassment of any employee who brings a g__ f__ complaint of workplace violence.
B. Illegitimate use of this Policy to report a b__ f__ complaint is unacceptable.

Answer 5

good faith

bad faith