SUPERVISION Flashcards
SUPERVISOR ACCOUNTABILITY:
Each supervisor within the department is accountable for the performance of employees under his i__ c__. The accountability ensures performance is satisfactory for the o__ o__ of the department. If performance is not acceptable, the supervisor is responsible to ensure __ are taken to r__ the problem.
immediate control…overall operation…steps are taken to remedy
SUPERIVISION IN OPERATIONS:
A __ __ is the first level of full-time supervision and it is his primary responsibility to g__, t__, d__ and m__ those over whom he has control. However, more experienced officers at all ranks have a responsibility to __ and __ less experienced officers in the performance of their duties.
field sergeant…guide, train, direct and motivate
aid and experience less experienced
COMMAND RESPONSIBILITY AT POLICE SITUATIONS:
Command of department resources at a police situation rests with the __ __. He has the authority to direct the operation and is responsible for its __. A senior ranking officer may make ___; however, he may not a__ d__ the operation unless he properly ___ the subordinate of command.
Incident Commander outcome suggestions actively direct properly relieves
GENERAL SUPERVISORY DUTIES:
A supervisor shall be responsible for the performance of general supervisory duties, in addition to having the __ skills and k__ necessary for the performance of the duties unique to his s__ a__.
technical skills and knowledge
specific assignment
SUPERVISORY KNOWLEDGE OF DEPARTMENT ORDERS:
A supervisor shall __ himself with the contents of the d__ m__, p__ o__, d__, i__, t__, b__, and n__, and shall disseminate such information to his ____. Information shall be disseminated in such a manner as to achieve department o__.
department manual, procedural orders, directives, instructions, teletypes, bulletins, and notices…subordinates
department objectives
DELEGATION OF DUTIES:
A supervisor may delegate to his subordinates, appropriate portions of his responsibilities, together with equivalent authority; but he may not delegate or r__ his overall r__ for results nor any portion of his a___.
relinquish his overall responsibility
authority
SENIOR OFFICCER; DETERMINATION:
At the scene of an emergency situation, except as otherwise designated, the term senior officer shall apply to the senior __ __ __ officer on duty.
senior patrol shift command officer on duty
PRINCIPLES OF COMMAND: D__, T__, G__ (of subordinates)
DRIECTION, TRAINING, GUIDANCE
DIRECTION OF SUBORDINATES:
A supervisor shall exercise control over his subordinates necessary to the accomplishment of department ___. He shall a__ and e__ the personality, temperament, traits and capabilities of each subordinate in order to realize from every employee the maximum degree of s__ commensurate with this a__ an l__.
department objectives
analyze and evaluate
maximum degree of service
abilities and limitations
TRAINING OF SUBORDINATES:
Training shall be considered the process of aiding employees to gain e__ in their present and future assignments throughout the development of appropriate __ of thought, action, skill, knowledge, and attitude. Emphasis shall be placed on respect for the p__ and h__ d__ of each employee, in order to allow maximum development of his c__.
effectiveness
appropriate habits
personality and human dignity
capability
GUIDANCE OF SUBORDINATES:
A supervisor shall take a p__ i__ in the welfare and problems of subordinates and shall make himself available to employees seeking g__ and c__. He shall give appropriate a__ and personal instructions to immediate subordinates for the development of a__ and s__ skills.
personal interest
guidance and counseling
appropriate advice and personal instructions
administrative and supervisory skills
TECHNIQUES OF SUPERVISION:
A supervisor must frequently command the actions of subordinates by o__ and d__ in order to carry out proper police operations. This must be done effectively and is essential to control most c__ police situations. A supervisor shall make use of p__ disciplinary techniques such as the following, to promote satisfactory s__-s__ relationships:
1. INSPIRATION - the ideals and objectives of p__ s__ in the police field shall be developed and exemplified by the c__ and a__ of supervisory members of the department.
2. EXPLANATION - Department policies and objectives shall be presented to the employees by means of reasoned c__ of the issues. Supervisors shall adopt an attitude of guiding employees by s__, l__ and c__ thinking, rather than by arbitrary orders and commands and shall strive for willing r__ and c__ from subordinates.
3. ENCOURAGEMENT - Supervisors shall be aware that r__ of good work is an indispensable __ in the employee’s relationship with the department and shall make certain that m__ acts and accomplishments are rewarded either by personal e__ and p__ or by formal c__.
order and directions
critical police situations
positive disciplinary techniques
supervisor- subordinate relationships
public service…conduct and actions
reasoned consideration…sound, logical and clear thinking…willing response and cooperation
recognition of good work…indispensable need…meritorious acts and accomplishments…personal encouragement and praise or by formal commendation
ORGANIZATION OF ACTIVITIES BY SUPERVISORS:
A supervisor shall organize his o__ w__ and that of his subordinates to ensure that adoption and practice of the best p__ and p__ to meet current, usual and changing ___.
own work…best principles and procedures…current, unusual and changing needs
KNOWLEDGE OF OTHER SUPERVISORY POSITIONS:
A supervisor shall a__ himself with the duties and responsibilities of other supervisory positions which, in the n__ c__ of operations, he may have to d__.
acquaint himself…normal course…discharge
TRANSFER OF COMMAND:
Upon assuming a n__ a__ and c__ thereafter, a command officer should c__ e__ all aspects of his command. Upon change of command, the commanding officer being replaced has a duty to lend his full a__ in making the command transition as s__ and o__ as possible. Orientation of a new commanding officer should include information concerning __ problems of the command and assistance in continuing community and professional contacts relative to the command.
new assignment and continually thereafter…critically evaluate…full assistance…smooth and orderly as possible…unique problems
