W3 the effect of involvement, the role of involvement in attention and comprehension processes (celsi, Olson) Flashcards
Three main factors that influence comprehension and attention
- Ability to process: As a function of the amount and type of knowledge that a person has acquired through experience
- Opportunity to process: Is largely determined by aspects of the immediate environment.
- Motivation: to process information has been conceptualized by most researchers in terms of consumer’s involvement with the informational stimuli.
Research question:
How does involvement influence consumer’s attention and motivation ?
- A consumer’s level of involvement with an object, situation, or action is determined by the degree to
which s/he perceives that concept to be personally relevant.
- Personal relevance of a product perceived linkage between
linkage between an individual’s needs, goals, and values (self-knowledge) and their product knowledge (attributes and benefits).
the type and intensity of personal relevance that is perceived in a situation also directs … and thereby affects the….. that are produced by attention and comprehension processes
the focus of cognitive processing
interpreted meanings
Motivation to process information is a function of the
the personally relevant knowledge that is activated in memory in a particular situation.
FELT INVOLVEMENT
a person’s subjective experience or feeling of personal relevance
Source of involvement
Physical and social aspects of the immediate environment:
They become sources of situational relevance if they activate self-relevant consequences, goals, and values and (2) the representations of these stimuli are perceived to be closely associated with those important consequences, goals, and values.
Source of involvement Intrinsic characteristics of the individual
Are relatively stable, enduring structures of personally relevant knowledge, derived from past experience and stored in long-term memory.
Effects of Felt Involvement on Attention and Comprehension Processes
: Motivation to Process
Consumers who experience greater felt involvement in an information processing situation should have greater motivation to attend to and comprehend the salient information in that situation
what happens while in felt involvement state 2
These consumers should allocate greater cognitive resources and exert more energy in their attention and comprehension processes
Moreover, higher levels of felt involvement should motivate consumers to produce
increasingly elaborate meanings about salient environmental stimuli
(ISPR)
intrinsic sources of personal
(SSPR)
situational sources of personal relevance
attention hypothese
As their felt involvement with product information increases, consumers spend more time attending to the information.