Unit 9 Flashcards

1
Q

Characteristics of groups

A

-Social interaction (communicate, and exert influence)

-Agreed upon goals (targets and objectives)

-Group structure (tasks, roles, rules)

-Group identity (members feel part of a group)

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2
Q

Two models of group development

A

-Five-stage model of group development

-Punctuated equilibrium model

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3
Q

Five-stage model of group development

A

-Forming:
When group is established

-Storming
Characterised by intra-group conflict

-Norming
Development of common set of expectations that defines desired behaviour

-Performing
Fully functioning group

-Adjourning
When task is completed

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4
Q

Forming

A

-Characterised by a great deal of uncertainty about the group’s purpose, structure and leadership, which often results in dependency on the leader.

-Members try to determine
what types of behaviour are required.

-This stage is complete when members start to think of themselves as part of a group

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5
Q

Storming

A

-Conflict within the group

-Power struggles

-Coaching

-When this stage is done there is clear hierarchy of leadership

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6
Q

Norming

A

-Rules are laid down

-Agreement & consensus

-Clear roles & responsibilities

-When this stage is complete there is a strong sense of group identity and camaraderie

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7
Q

Performing

A

-Clear vision& purpose

-Focus on goal achievement

-Delegation

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8
Q

Punctuated equilibrium model

A

Groups do not develop in a universal sequence of stages

Groups have similar experiences at specific points in the group’s development that shift the direction of the group

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8
Q

Adjourning

A

-Task completed

-Good feeling about achievements

-Recognition

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9
Q

Punctuated equilibrium model points of development

A

-The first meeting
-Inertia
-The transition

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10
Q

The transition

A

-Halfway between its first meeting and its official deadline

-Characterised by changes, the dropping of old patterns and adoption of new perspectives

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11
Q

Inertia

A

Once set out, the group’s direction becomes “written in stone” and is unlikely to be re-examined throughout the first half of the group’s life

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12
Q

The first meeting

A

-This sets the group’s direction

-During this meeting (often in the first few seconds) the group decides on a framework of assumptions and behavioural patterns for approaching the project

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13
Q

Second phase of inertia

A

-This represents a new equilibrium

-In this phase the group executes plans created during the transition period

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14
Q

Last meeting

A

Characterised by a final burst of activity to finish its work and meet the deadline

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15
Q

Group structure structural variables to consider

A

-Leadership

-Roles

-Norms

-Group status

-Group size

-Composition

-Group diversity

16
Q

Leadership

A

-Most groups have a formal leader

-Disagreement about leadership will hamper group’s effectiveness

-Leaders facilitate group processes

-Leaders build relationships in teams and encourage learning and growth

17
Q

Characteristics of effective leaders

A

-intelligence,
-achievement orientation,
-emotional intelligence,
-integrity

18
Q

Roles

A

= set of expected behaviour patterns associated with a given position in the group

-Task-oriented roles
-relations oriented roles
-self oriented roles

19
Q

Role identity

A

Attitudes and actual behaviours that are consistent with a
role.