Unit 5.3

Question 1

Anchoring and adjustment

Answer 1

Using an estimate as an anchor and then adjusting it based on additional information

E.g. salary decision of new appointment

Question 1

Availability

Answer 1

Estimation of the frequency or probability that an event will occur based on his or her ability to recall such an event

E.g. Manager remembers wrong delivery of supplier in previous month

Question 2

Barriers to problem-solving (Decision Making)

Answer 2

-Mental set

-Functional fixedness

Question 3

Functional fixedness

Answer 3

-Involves focusing on the main meaning of an object instead of seeing that it can be used effectively in other ways

E.g. Uber

Question 4

Mental set

Answer 4

-A person has learnt to do things in certain ways, & applies the same method

-People with mental sets try to use the same approach to solve different types of problems

Question 5

Characteristics of right brain people

Answer 5

-Colour
-Shape
-Music
-Texture
-Imagination

Question 6

Characteristics of left brain people

Answer 6

-Logical
-Analytical
-Maths
-Order
-Writing
-reading

Question 7

Reasons for forgetting

Answer 7

-Interference effects
-Motivated forgetting
-Distortion
-False memories
-Mood

Question 8

interference effects

Answer 8

-Proactive interference - prior learning interferes with remembering of information learned later

-Retroactive interference occurs when information learned later interferes with remembering of prior learning