Unit 3 A3 Elements of an operations system

Question 1

Operations system

Answer 1

the management of an operations system will determine how efficently and effectively the business will produce GS.

has parts: Inputs–> Processes–> Outputs

Question 2

Inputs

Answer 2

resources used in the process of production

Question 3

6 categories of inputs

Answer 3

1. natural: raw materials, parts
   2.Physical: plant, machinery, equipment
   3.Human: Labour
   5.Financial: Funds reuiqred
2. In formation from a variety of sources
3. Time: achieving tasks in a specific duration

Question 4

Manufacturing vs service inputs

Answer 4

manufacturing: use more capital equipment and material, less human resources and information

Services: more reliant upon human resources and information

Question 5

Processes/transformation

Answer 5

the conversion of inputs (resources) into outputs (GS)

E.G:
Sony takes plastic, metal, glass and other parts to transform them into numerous electronic products

Schools take students, teachers, books, study designs buildings to transform them into school leavers with knowledge and skills for further education / employment

Question 6

Manufacturing vs services processes

Answer 6

Manufacturing: Highly automated process with use of machinery, robots ect.

Services: Labour Intensive approach

Question 7

Outputs

Answer 7

The end results of a business’s efforts- the services or product that is delivered or provided to customers.