Management Style Flashcards
management styles
The behaviour and attitude of the manager when making decisions, directing and monitoring staff and implementing plans to achieve business objectives.
management skills:
Autocratic
one where the manager tells the staff what decisions have been made
Characteristics of Autocratic
- manger motivates staff through threats and disciplinary action
-Communication is one way
-Managers expect compliance and obedience from staff
-Centralised decision-making
When is Autocratic effective?
-In times of crisis such as meeting an unexpected deadline
-Approach can be effective when team members do not know each other well or when individuals lack skills and knowledge.
Advantages of Autocratic
-Communication is clear ensuring employees understand the tasks
-No uncertainty- directions and procedures are clearly defined
-Decisions are made quickly
-Employee roles and expectations are detailed and precise so management can monitor performance.
Disadvantages of Autocratic
-No employee input allowed, employees do not get to develop their skills and do not feel valued
-Conflict, disagreements and tension could arise due to employees competing against each other for manager approval
-Job satisfaction decreases which impacts staff turnover and absenteeism.
-ca reduce creativity
persuasive management skills
One where management attempts to sell decisions to employees.
Characteristics of Persuasive Management Skills
-Authority and control remain centralised but management attempts to seek to make employees accept the objective and plans of the business–> work to convince employees that decisions are made for their best interest
-Communication is one way and staff are allowed to share ideas
Advantages of Persuasive management skills
-managers gain trust and support through persuasion
-Workers if they feel their feelings are considered may approve business more positively.
-acceptance of negative situations when the benefits of decisions are explained.
Disadvantage of Persuasive management skills
-Attitude and trust remain negative. employees fail to give full support to management
-Communication is still poor, limited top-to-bottom, one-way
-Employees remain frustrated due to being denied full participation in the decision-making process.
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Consultative management style
One where the manager consults employees before making decisions
when is persuasive management style effective?
used to perfrom both simple and hard tasks
-best when the task is urgent and time limited.managers is still able to make quick decisions
Characteristics of Consultative Management Style
-seeks the options of employees, holds info-sharing meetings and recognises good performances
-Two-way communication
-believes employees can be motivated through their greater involvement in the decision-making process.
when is the Consultative Management Style effective?
when the operating procedure is to be introduced or some business change implemented
Advantages of Consultative Management Style
-Large pool of ideas to choose from
-increased motivation when staff is involved, tasks completed more effectively with better results
-employees are more likely to take ownership due to involvement.