A2- Training Flashcards
Training
The process of teaching staff how to do their job more efficiently and effectively by boosting their knowledge and skills
benefits of training for employees
-opportunity for promotion and self-improvement.
-improved job satisfaction through better performance
-a Challenge- the chance to learn new things
-adaptability- greater to adapt to and cope with things
benefits for business
-higher producivity through better job performance and more efficient use of human resources
-Goals and objectives more effectively met
-reduced costs due to less labour turnover and absenteeism and fewer errors and accidents
-a more capable, ‘mobile’ workforce
training linking with short and long term motivation
Short term motivaton:
-Improved job satisfaction
-Challenge
Long-term motivation:
-promotion and self-improvement
-adaptability
On the Job training
Occurs when employees learn a specific set of skills to perform particular tasks within the workplace.This training usually occurs in the working environment and uses the equipment, machinery and docs that are present in that workplace
On the Job training facts
- training may be provided by an experienced member, leader, manager etc
-External providers may be brought into the workplace to provide training such as when new equipment or software is installed.
Advantages of on the job training
-cost effective, no travel expenses ect incurred
-employees are working while training so productivity is maintained
-trainees use the actual equipment that is required to do the job while immediate feedback is also delivered from colleagues.
Disadvantages of on-the-job training
-quality of the training may vary
-bad habits from older staff may be passed down to new and younger employees
-the trainer may have to leave their own duties to carry out the training
off the job training
occurs when employees learn skills in a location away from the workplace.It usually involves sending individuals or groups of employees to a particular specialised training institution (such as a university or TAFE college).
Off the Job training facts
It may be a specialist provider, with particular knowledge relevant to an industry, type of equipment or product.
For example, the Institute of Chartered Accountants offers special courses in a range of financial issues for employees in the finance industry.
advantages of off-the-job training
-Availability of wider range of skills and qualifications than those in the workplace
-Outside experts and specialists can provide broader experiences
-Usually more structured and organised, with clear assessment processes
Disadvantages of off the job training
-More expensive, with fees charged, travel costs etc
-Lost working time while the employee is absent from the workplace
-Employees with externally recognised qualifications may be more tempted to leave to find a better job
Training to develop employees: development
the process of preparing employees to take on more responsibilities in the future, acquiring better knowledge and skills, and gaining more experience
Programs to develop Managers
Job rotation — the employee experiences many different aspects of a business. For example, a manager may move from one section of the business to another, taking with them their management skills and applying them to a different situation.
mentoring — a mentor acts a bit like a coach, supporting the employee as they learn. The employee is able to gain from the experience and skills of another person in the business.
Formal business training — this may be done through programs such as the Masters of Business Administration (MBA)
