Travelers Workforce Advantage

Question 1

Overview: Travelers has developed thought leadership and a point of view to support our customers regarding workers compensation. This holistic approach is to help our customers develop …

Answer 1

a safer workforce. Travelers Workforce Advantage is not just about helping to prevent accidents and manage claims; it’s about helping customers build a safety culture and a more engaged workforce.
• Employers can have a significant impact on the workforce, considering approximately 50 percent of an employee’s waking life is spent in the work environment.

Question 2

The three key areas in Travelers Workforce Advantage model are:

Answer 2

• Attracting and hiring
• Onboarding and training
• Supporting and engaging

Question 3

What is it?

Answer 3

• The model is centered on the employee and the development of a safety program beginning with the employee.
• It shows how companies can engage with an employee about promoting workplace safety, as well as promoting employee wellness (ergonomics, industrial hygiene and good general health).
• Travelers Workforce Advantage reflects the recognition that developing and maintaining a safety culture begins and continues throughout an employee’s career.

Question 4

Attracting and Hiring

Answer 4

• 53% of business report they worry about attracting and retaining talent per Travelers Business Risk Index
• Going beyond simply reacting to staffing needs, having a plan to attract qualified candidates can save insureds time during the hiring process. It can also help improve retention by ensuring new hires will fit in within the organization.
• Finding and securing the most qualified person involves implementing:
• Job Task Analysis
• Job Descriptions
• Behavioral Interviews
• Background Screens

Question 5

Onboarding and Training

Answer 5

• A continuous onboarding and training program helps orient employees not only to the functional details of employment, such as appropriate safety procedures, but also to the safety culture of the organization.
• Employee Retention strategies, can also help protect the time and expense invested in recruiting and hiring new employees.
• UC Study shows cost of replacing an EE are approx. 9% of an EE’s annual wage
• Existing EE’s (when changing roles or returning to work after an injury) can benefit from these programs as well – 28% of workplace injuries occur within the first year of employment

Question 6

Supporting and Engaging

Answer 6

• 60% of businesses worry about medical cost
inflation
• Given the average EE spending half their waking
hours at work, employers are more aware of their
role in promoting the health and well-being of their
employees
• Develop and enhance safety culture components:
• Health and wellness programs
• Post-Injury Management
• Leadership and safety training – lead by
example
• Injury and illness prevention – identify
common injuries and illness related to the
specific position and recommend preventative
measures

Question 7

Educate and prepare employee - types of programs to promote these endeavors include the following:

Answer 7

• Functional Capacity Evaluation
• Medical Baselines (audiograms; pulmonary function tests)
• Orientation
• Job Safety Training/Mentoring
• Skill Based training – demonstrates the actual hand-on procedures necessary to perform a specific task, such as operating a piece of machinery
• Awareness-based training – includes general policies, hazard recognition and expectation for maintaining a safe and healthy work environment